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November 2023 by Sallie Greene
First American Title is always very responsive and their attention to detail is very important to me. I would highly recommend them and I use them as my exclusive title company.
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September 2023 by Jeremy Hess
Great experience closing on our home with them!
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July 2023 by Trevor Charles
Our closing went incredibly smoothly! The people over at First American Title were very friendly and personable. They made it so that everything went even smoother than I expected. And I already expected it to be pretty quick and easy. Hope to use them for our next closing!
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April 2023 by Kelly Crabb
My husband and I had an excellent experience at First American Title Insurance. The staff were all so welcoming and friendly. Desiree was incredible and did an excellent job explaining the documents to us. She was friendly, professional, and made us feel at home. Thank you for the wonderful experience!
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April 2023 by Keith & Kelly Crabb
Closing with Desiree. She is amazing!! Very friendly and helpful. Thoroughly explained each document that we questioned and didn’t make us feel rushed. If she is the representation of what First American is all about, this title company will flourish in the community. Thank you Desiree!!
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March 2023 by Kathryn West
Very efficient answered questions immediately and took care of any questions thank you
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February 2023 by LEON LENAU
Sylvia made the process very easy!
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February 2022 by Jared Mattfolk
Very easy to work with for our closing. We've closed 2 refinances at this location and the employees were great both times. Professional, friendly, efficient and knowledgeable - they made the process easy for us.
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February 2018 by John Lee (WhatJohnsDoing)
Very poor communication, don’t deliver what they say they will.We sold our house under land contract, the buyers refinanced and chose them to do the title work. Buyers had agreed to pay quit deed title fee. But when they came in for closing and asked how much they needed to pay they were told they didn’t have to pay anything and that everything was settled. So FATA held our check for over a week without reaching out to let us know that they failed to collect the fee. We called half a dozen times, they never called back. When we finally got them on the phone, that’s when we FINALLY figured out that the $30 fee hadn’t been paid yet and that was the reason we hadn’t received our payment.When I pointed this out to them, and they realized that the closer (who was a different person than we had explained the terms we had with buyer to) wasn’t aware of the fact that the buyers were supposed to pay that fee. They still didn’t apologize for what I’m sure was an honest mistake of forgetting to relay that information. I was unhappy to have to go to the buyers personally to collect the $30 fee and then pay to get my check. But their poor communication -1 Star, not calling back -1, lack of accepting their mistake -1 and then won’t even admit they were wrong and say sorry -1. Easy way to a legit 1 Star experience.We are currently re-financing our house and planned to use them, but have changed our mind. I hope that if you are reading this, that you know that you have a choice on who your title agency is. I would recommend against this one.
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February 2018 by Bronze _Tate
Real pleasure working with First American. Dave Klein was eager to answer all questions and took all the anxiety out of the process. Thanks so much for the work you do.
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February 2016 by Shawn Boomstra
As a client of First American Title, for over 24 years selling real estate, I have always considered them the best in the industry. I have used them for all my personal real estate needs as well as my business needs. The staff makes the difference at this location. Professional and friendly, thorough and accurate in all their transactions. I will continue to refer them to all my clients.
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February 2016 by Dawn Buursma
As a Real Estate agent, I have used First American Title (Grandville location) for numerous transactions and highly recommend them! The staff is professional, knowledgeable and easy to work with.
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February 2016 by Joshua Nawrot
I have been in the Mortgage Business for the last 12 years and have used First American Title for the majority of my career. They do an excellent job and are always on the ball. They make closings go smooth and are friendly to all those that come into the office. Could not recommend a better title company to work with.
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February 2016 by kooi9451
I am a real estate Broker in Grand Rapids area and have worked with First American Title for years. They have professionally closed dozens and dozens of transactions for me and my clients. I have always received top notch service and they are 100% focused on customer service. Best in town!!!
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February 2016 by Jason Jenkins
I have worked with First American Title my entire 18 years in the mortgage business and have the utmost respect for what they do.
