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February 2024 by Clara
I went to go exchange a pair of pants my mom had purchased for me due to them being the wrong size, and TERESA was incredibly rude. I did not notice she was assisting someone (the customer looked like an employee and they were chatting) and she very aggressively said “i’m helping someone right now”, when i asked about the exchange, i explained to her how my items still had tags but i did not have the receipt as my mom did not provide that to me. she was not nice about it, and said “ya, we don’t do that here”. I later called to ask if they would be able to do that as I found it strange that they wouldn’t even make an exchange. The person I spoke to on the phone stated in fact that they were able to do that. If you go to the store and Teresa tries to assist you, goodluck.
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February 2024 by Brian Davidson
100% DO NOT return anything here with a gift receipt. They will credit the original purchaser without offering you the option of a store credit. I walked in with a new shirt and left with nothing at all. The staff was clueless of how to unwind their snafu and the online chat would only offer a $20 gift card and an apology. Could’ve returned it at Kohl’s and had a better experience.
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December 2023 by Daniel Wesolowski
Went to pick up my online order. Some kind of computer issue. Kari and Kennedy took excellent care of me and got my order together. Outstanding service. True integrity. Thanks mucho.
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December 2023 by Leah Shomsky
5 stars for customer service at the Rivertown location.
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December 2023 by Drew Curtis
Manager was super nice and helpful.
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August 2023 by Tariq Ali
Quality clothing for everyday use and a variety of items for camping out.
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August 2023 by Bryant H
I always get more than I was looking for. 10 *'s to the staff; super friendly and helpful!
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December 2022 by Robin Boyd-Hamilton
Manager was beyond amazing. Quality of merchandise not what it once was. That is disappointing.
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December 2022 by Greg Wickstrom
Great selection. Clean and inviting. Friendly staff
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October 2022 by Clay Lubbers
What more can you say? It's Eddie bauer. The clothing cost a little bit more, but that's because you're buying quality clothing. It's not throw away stuff.We walked in to make a return and I walked out with a nice pullover.
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October 2022 by Kent De Young
They have good clothing options for guys and women. The staff are friendly and helpful.
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August 2022 by Deb Johnson
Great employee she was so helpful
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May 2022 by Rachel Hood
Stuff is just way over priced and not that special in my opinion 23 dollars for a pair of socks I could get for 8 at target
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April 2022 by Bryan Gruesbeck
One word, expensive. Like ridiculously so. I was looking for a nice spring jacket and the one I found was $250. I can find the same one minus the name for $60 online.
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April 2022 by Amers
After my boyfriend discovered Eddie Bauer pants, he'll never buy any other!
