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September 2023 by Michael P
Excellent experience. Took my iPhone 11 in for front screen replacement. Turnaround time was 1 hour and new screen looked great. Highly recommend.
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September 2023 by Kelly M.
I did not have a good experience here. I took my laptop here for a broken hinge. I knew it was more than just a simple repair of the hinge, and they confirmed that they would have to replace the entire back part of the laptop. The repair took a few days, no problem, but after I picked it up, I was suddenly getting two errors upon start up: something about a missing security tag, and an error about it no longer recognizing my charger. I called and they told me to bring it back in, which I did. They fixed the security tag issue, but told me that they were unable to fix the charger issue. They said it "was a common issue" and there was nothing they could do. Not only would it no longer recognize my charger, but they told me that any other charger I could purchase would do the same thing. I paid over $160 to fix a hinge that was frustrating but at least my laptop was still usable and mobile, and now can no longer use my laptop unless it's plugged into the wall because it can no longer charge. After breaking my laptop, they offered no partial refund or anything, and hardly gave an apology, just a "this is a common issue" and "we realize this is frustrating for you." Would definitely NOT recommend this place to anyone.
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August 2023 by Angela Andrews
Great job repairing my screen, however they did not put on screen protector despite "confirming" they had. Since the worker did not properly document the transaction there is no evidence to support (or deny) that the work was done. Now my screen is cracked again (mind you I paid almost $500 for repair of front, back and screen protector) and all I got was "sorry". I would at least have expected an offer for a an actual screen protector this time.
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June 2023 by Taylor P.
I had a very poor experienc. I walked in with my Nintendo switch light which had a damaged battery and wasn't functioning. they told me they would send me text messages when the part arrives, and when they finish work on the device. they I had to call multiple times to find out if my device was finished. They ordered a new battery and it arrived from Friday to Wednesday and then I arrive on Wednesday to get my repaired switch. upon retrieval it had water damage to the screen. it looked like a spilled coffee between the screen and the LCD that it because when they cleaned the inside of switch they didnt let the cleaning solution dry all they way and it damaged the screen. they told me they would repair it free of charge. i returned it and they repaired the screen by the next day Thursday. I arrive Thursday get my repaired switch, which now has a lower resolution screen. and didn't have the screw to secure the back of the casing for the hardware. also after this "repair" my capture/screenshot button had broken. I decided I had had enough and the only hassle I didn't have was getting me refund for the original repair which wasnt in full because I still had the replacement battery inside the switch. other than the repair service being beyond ameture (liquid damage from cleaning, and forgotten backing screws and damaging the capture button literally the most basic stuff) they were very polite and weren't rude.
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May 2023 by Rhe LaMont
Great prices, great service, and the owner Laura is very kind and helpful.
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April 2023 by Ragin' Trajan
Emma and the staff are friendly, highly skilled, and efficient at taking what is teetering on inoperable and making it as good as new. Love their work, and I'll be sending more their way if and when the time comes.
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March 2023 by Tracey Grabowski
Laura was absolutely amazing! I had a terrible experience at a different phone repair shop in the same area. Laura was so nice & helpful. She got everything ready for me to submit a claim to my insurance. I will definitely be recommending Device Pitstop to my friends & family :)
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March 2023 by Paul Kooi J.r
If you need your tablet fixed, come here. My mother's tablet charger stopped working and we looked everywhere to see who can fix it but no buyers. On a whim I looked up tablet repair near me on Google and found this place. They of course said they can fix it for only 99.00 dollars, it was a great deal. The tablet works great now.
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March 2023 by Levi Adrianson
Laura was awesome! I've been attempting to Google/troubleshoot an iPhone file storage/transfer issue for weeks. Laura initially was met with the same issue but took the time to try using a couple softwares to access and export my inaccessible files. It took a couple hours, but I now have all the files on an external drive and can delete the originals off my phone to create some space. Friendly and fantastic service, definitely don't hesitate to bring your business here!
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August 2022 by JOHN N GAYE JR.
5 Stars Dedication Is Crazy!! Love You Guys Bro!!! Keep Going And aspiring Local a business!! ?,??
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June 2022 by Soledad Nelson
I needed a Samsung galaxy ultra note 20 screen completely replaced. I called a few places before I finally called Device pit stop and spoke with Raul. He was very informative and helpful in giving me prices and timeline to get the this phone repaired. So far they were the only fix it place to be able to get the part and fix it all in the same day. Everyone else was 3-5 business days to get the part. I brought it in and along with help with I believe is the manager there, they picked up the screen for the phone (which from what I understand for this phone are expensive) and hard to get same day. They not only got the screen but got it fixed and back to me within a couple hours with the help of the tech (Laz) coming in and getting it working in less than an hour!! I cannot express how Amazed and happy I am with Device pitstop and will always come get all my electronics fixed here!! Thank you guys so much!! Now I can make sure all our families memories and stuff gets transferred over safely to the new phone!!
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May 2022 by Om3ga Principal
Really good pizza & breadsticks. Howies has always been my favorite place to get pizza. They open kind of late though.
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April 2022 by V. Sandberg
I'm kind of surprised they got any bad reviews from my experience. I bought a used gaming laptop there. Good price and the staff was really friendly.
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March 2022 by Elise E.
My computer has been acting strange, I took it in to this place and they seemed to be helpful. But I've had to take my computer in four times and they still haven't figured out what the issue is. I've spent a lot of money on chargers, batteries, etc., and they still were not evaluating my computer well. They were not very helpful and I would recommend going somewhere else as the service was not great.
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March 2022 by Cody Poll
I brought in my iPhone 11 pro with a cracked screen hoping for a quick repair, and I got exactly that. 15 minutes, in and out. Much cheaper than the local competitors as well. I will be recommending Device Pitstop to anyone looking for a repair.