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January 2024 by Christy
Loved my manicure❤️
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December 2023 by Florence Sices
Really bad place. Prices are ridiculously high for average to low service. They put “women’s haircut” on my receipt twice and when I asked me they told that was the new way they charge for haircuts…. The total was over 200$ for a cut. Totally insane. Didn’t even fully dry my hair. I found a new salon that makes my hair look much better for 40-60$. I wouldn’t recommend this place to anyone.
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December 2023 by Grace Fetkenhour
Staff and facility was nice but I got the worst haircut ever ? my bangs are so uneven and short and the haircut felt extremely rushed (hardly took time to look at my reference photos..literally glanced at one then cut me off before I could explain what I liked/show her the other photos, she cut very quickly, and then left it looking unfinished because she had another appointment..) her assistant was super sweet and tried her best to style it, but I felt like the cut itself was awful and not what I envisioned whatsoever. I had to just laugh when I saw the end result cause it looked like lord farmyard and a Karen cut had a baby. I paid a pretty penny too, but to be honest my hair looked better when I came in than when I left.
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December 2023 by Kristin Burton
Keaton did a fabulous job. Extremely satisfied. But. Here's the problem I have with hair and nail Salons. When I take my car to the mechanics, or when I go to the doctors, or when I call the plumber, the people that take care of me are experts and educated, but never does the person that took care of me ask for a tip, in addition to the bill they quoted me. So why do Salons feel like we should tip? All the other examples I gave are employees of a company and they only get a certain amount of the total bill, but they are paid well, and so are hair designers and nail techs. Now ask me to tip a waitress that only makes by law $3.69 an hour and depends on tips to make it worth being there, and I tip very generously. But I'm not going to tip someone that already makes $20-$50 an hour. I don't even make that much. Include the tip in your posted prices, don't ask me for a tip when I just paid $285 for a 2 hour visit.Services: Shampoo & conditioning
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October 2023 by Andrea P
Salon is seriously such a nice, comfortable place to be in. Extremely clean and organized. Faith did an amazing job on my haircut. She was extremely friendly and made sure I got exactly what I wanted. I’ll definitely be going back to see her! Highly recommend :)
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October 2023 by Jordynn Robson
Did not post on the site that the price that comes up is only for the service and that they charge you for all the bleach, toner, and every product they put in your hair. I asked for a neutral/cooler tone blonde with money pieces and instead I got a warm/brassy blonde all over. The staff was friendly but for having to pay almost 300 dollars when I was told on the website I was paying 100 and not even getting the results I was hoping for I am very unsatisfied.
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September 2023 by Mariah Reeves
I am so serious when I say it was the best hair experience that I’ve ever had. Hannah was so thorough, took time to understand what I was hoping for… and then entirely surpassed my hopes and the ones I didn’t even know I had! ✨
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September 2023 by micheal vanorder
Tiny strip mall the parking is not the best. People do tend to speed through and not watch when backing out. There are a few places to shop, and then when you are hungry you can just walk across the parking lot. I do recommend not attending at peak times.
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July 2023 by Sylassanna Raisanen
Abby Faborowski on Wilson in Grandville is AMAZING!! Roxie did my initial cut in Cascade. However, Abbie has done all the upkeep and alterations I wanted for my cut. I honestly just wanted a closer stylist. I took a chance and couldn't be happier. I'm about to grow out my disconnected top starting next month and I'll for sure trust Abby to maintain my grow-out. She recommended great products for my short style. I've never been a fan of the salon products prices, but i can not deny the results are better. I can't wait to see what she has in store for my seasonal grow-out. I see highlights in my future. Design 1 has never disappointed ???
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July 2023 by Maddie Herd
I have loved this place, I went on a monthly basis for all my eyebrow waxing needs for a long time. Up until I had it twice in my last few months of going here where it was an absurd wait before I was called back for my appointment. It was 25 minutes until I had to re-check in to see if they were going to take me back and other 30 minutes before I was even taken back. I decided to give them another chance and it happened again. See, I wouldn’t be as mad if I got these services for free after waiting an hour to get called back but I had to pay both times. I’ve never had issues with getting my hair done here but I will not be back anytime soon to get my eyebrows done here.
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July 2023 by Bobbie Adam
I received 3 services at this location and all of which felt very rushed. They changed my appointments around so they were not done how I originally scheduled them. It was not what I was expecting and very disappointing.Services: Pedicure
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June 2023 by Isabelle Bargenquast
I went in for a typical blunt haircut, wanting to cut my hair to “just off my shoulders” is what we agreed upon. I left the salon with hair shorter than my chin, with one side an inch longer than the other holding back tears. I told her I wanted it to be a blunt cut, yet there are layers in my hair that don’t even reach my ears. Quite frankly she made my hair look like an elderly ladies. I reached out to the location informing them of this and was told that a manager would reach out to me within 48 hours. 2 weeks later and I still haven’t heard a thing. Luckily an instructor at my school (I attend cosmetology school and went to design 1 to see if it was a salon i’d wish to work at) fixed my haircut for free. From a customer and stylist perspective, don’t go here.
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May 2023 by Kara Howard
Unfortunately, my friend used their services 2 days prior to her wedding day and was convinced to get a facial wax- the worker (who in my opnion was not properly trained) ripped off all her skin around her brows and her chin. They still made her pay in full for the awful botched services she received. I truly felt so bad for her as she was MISSING SKIN ON HER WEDDING DAY! I am truly so upset for her and will never recommend any of the design one locations! I personally have had very bad luck with this salon in the past as well. Please go somewhere else!
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May 2023 by Jayne Paffhausen
March 21, 2023 Went in to have my hair shaped and textured with Jordyn at the Grandville location, left with hardly any hair left!! Had to go back in before I left the parking lot so they could cut all the hairs hanging over my ears and neck that got missed! Went home and still had to cut hairs that got missed, and shave my hair on my neck that got missed!! Had to go back a couple days later as another stylist attempted to fix the mess of a haircut that I had. So I paid them for butchering my hair and to make up for the mess they gave me a whopping $10 gift card. Wow that does not make up for my $50 butcher job!One month later I went to a mature long time hair stylist to have her fix the mess so it would grow back better and get some sort of style. She said it was the worst haircut she had ever seen. I sent her pictures of the initial mess from. March 21. She said I should have never paid for it. She cut and fixed what she could which meant I lost more hair!I thought by paying more money meant a more experienced stylist wow was I wrong!!P.S Jordyn needs to leave the word HON out of her vocabulary, she uses it WAY too much and I was not her HON!!!!!Service: Haircut
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April 2023 by Steph Blom
4 days into vacation and nails are off. Very disappointed from the unprofessional experience I had along with the results. Design one use to be a high end establishment.
