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October 2021 by Michelle Savin
I usually love this place but the woman working was clearly watching me as I shopped and I was the only person in there definitely felt profiled and felt super uncomfortable and didn't want to ask for help
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April 2021 by Carolyn Beer
Were out of everything I needed ?
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January 2021 by Emelie f
So glad im a professional so i can shop here!
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December 2020 by Aimee Wilkerson
I usually go here since it’s 5 mins away from my house. There is an older lady (manager I think) that kept watching me as I shopped. I love deals so my first stop is clearance and today I was looking through all the lipsticks and she gave me a weird look as I was browsing. I was annoyed and over it so I brought my items to the front. This is the 3rd experience I’ve had with her and I always feel uncomfortable going into the store.
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November 2020 by Michelle Trent
I usually love this place but the woman working was clearly watching me as I shopped and I was the only person in there definitely felt profiled and felt super uncomfortable and didn't want to ask for help
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October 2020 by Joni Hyde
Very nice place....always have what I want.....why do these people give 1 star when the place says professional SMH...they sould all be 5 stars
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July 2020 by Melissa Drake
Wasted trip. Only can purchase if licensed professionals. What a joke
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September 2019 by Stephanie Smith
I love this store but I am super turned off by where it is located. It's in the back part of a barren plaza.
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June 2019 by Kami Arens
Visited today to pick up some Kenra products, and surprise! 😠BOTH products I need were on sale! Yay! Always helpful here, too!
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May 2018 by Rachelle Groen
Great pace to get my professional beauty products. They run good sales and the ladies are helpful if you have questions.
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May 2018 by Hannah DeMott
Great environment, super clean.
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February 2018 by Kendal Fleming
Judy was so helpful and friendly.
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February 2018 by Katie D.
After moving to the Grandville area, I found this Cosmoprof just minutes from my new home. I am so thankful and look forward to my trips there. The women have great customer service and the shelves are always very well stocked. There was one day that I had taken my wallet out of my purse before going so I had to leave my order at the counter and run home. I was so embarrassed! I think her name was Julie that was very understanding and pleasant to work with. Thank you and keep up the good work!
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January 2018 by Carly Hendershot
They only sell to licensed stylists. I wish that had been clearer before I wasted a trip.
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September 2017 by Lesa B.
I have no idea why another reviewer would say that they were sold a used dryer (Cosmo Prof wouldn't have any reason to sell anything used)appliances (if not working) are sent back to the manufacturer; (if returned in a timely fashion)they would not have lost any money, the only thing lost, is the happiness from appreciative customers. My experience with Cosmo Prof is they attempt all things possible to replace items that their customers are not pleased with...I speak from returning an item, a flat iron in my case; (without a receipt no less) the iron stopped working after (it was used less than a year, not exactly a short amount of time either) Cosmo did everything possible to get me a replacement, including calling every store until they found exactly what I was looking for. To say something is used, is a bit of a stretch, most often unfortunately, it's the customers that open boxes to get a good look at what they're buying. I do concur that the girls are fantastic every time I've walked in the door I've been greeted with someone willing to help me.