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December 2023 by Jorge Flores
My experience was amazing. Cindy Schurr and Dawn Razor helped me with refinancing my house and I got the best deal one can get. Changed my life. Thank you.The staff here is very friendly as well and I'm happy to come inside and interact with them.I love this location and the people.
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December 2023 by Chase Huisman
I have had the pleasure of working with Cyndi as my mortgage consultant for a few years now, and I have to say, she has exceeded all of my expectations. From the moment I first contacted her, Cyndi was professional, knowledgeable, and incredibly attentive to my needs.One of the things that really stood out to me about Cyndi is her ability to explain the mortgage process in a way that is easy for me to understand. She took the time to walk me through every step of the process and made sure I felt comfortable and informed every step of the way.Not only is Cyndi a great communicator, but she is also extremely proactive. She is always one step ahead, anticipating any potential issues and taking care of them before they became a problem. This level of attention to detail and commitment to ensuring a smooth and seamless mortgage process really sets her apart.In addition to her professionalism and expertise, Cyndi is also a pleasure to work with on a personal level. She has always been friendly, approachable, and always made me feel like a priority. It is clear that she genuinely cared about helping me find the best mortgage options for my needs.Overall, I could not have asked for a better experience working with Cyndi as my mortgage consultant. I would highly recommend her to anyone in need of mortgage assistance. Her knowledge, professionalism, and dedication to her clients make her an incredible asset, and I am so grateful to have had the opportunity to work with her. Thank you, Cyndi, for all of your hard work and for making the mortgage process a positive and stress-free experience for me.
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November 2023 by Tina Kilgore
I Love Community West Credit Union! I want to share the phenomenal experience I had with their staff member, Dawn. She was so professional, patient and kind. Dawn made getting a loan an easy and pleasant experience. It should also be noted that she talked to me about how it could be advantageous to consider getting a Certificate of Deposit.I am grateful that over the years, I have continued to get the financial support that I need from Community West Credit Union.
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November 2023 by Naomi Bradshaw
This branch has made such a tremendous impact on my membership with cwcu. The staff is always super quick to find a solution no matter the issue, and are incredibly helpful. It is such a pleasure conversing with their staff and I feel so welcomed every time I am there. I would give them 10 stars if I could!
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November 2023 by Erin VandenBos
Julie was so helpful today! My son is learning how to do adult things, and she was so patient with him!
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November 2023 by steven vanstee
Love this credit union easy to work with and they always give you 100% effort and make it happen thank you Dawn you rock!
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October 2023 by Emma S.
Great customer service!! The staff is friendly and very helpful. Drive thru is open on saturdays and they offer overdraft protection along with many other good products and services.
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September 2023 by Kendra Taylor
Cyndi was amazing to work with and made buying a house so easy. She was always helpful and quick to respond. Thank you Cyndi!
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September 2023 by Gabrielle Meijer
I found myself in a bad debt situation after moving out of state. I am very grateful for Dawn’s knowledge and dedication to help me find a solution to help me tackle this debt faster and by saving money. Thank you again for your help with this!
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August 2023 by John Dykstra
I have been going to the Grandville Community West Credit Union, for the last few weeks..... Every time I go there, I have the pleasure of dealing with Emma...Emma is always so friendly and has a smile on her face, and she is so very helpful every time I go there.... Keep up the great job that you do Emma
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August 2023 by Turn Powers
The Granville branch is an amazing place do business. Very friendly and helpful. The only problem is that they never have free samples.
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August 2023 by Mike Doorn
I am so blessed to be a member at community west, whether my business is in person or over the phone or online. They take great care of me. I have three accounts and they are very helpful all the time, wonderful, wonderful, wonderful team and I highly recommend them to anyone considering a credit union home!
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August 2023 by Charity Prince
Grandville branch is the best! Julie is amazing she always remembers who I am and is going to probably be on making us feel special during every visit whether it's a treat for the kids or treat for the dog! I stopped going to my regular bank then almost exclusively visit the shared ranch because of her!
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August 2023 by Joe Sarnicola
I have been a member of CWCU for over 50 years. They have always been there to help with my financial needs and well being. All the staff are great and enjoy chatting with Julie at the drive thru.
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July 2023 by Becky G
The Grandville branch is by far one of the nicest branches I’ve been to. The staff are very friendly. I have had Emma wait on me multiple times and she is great. I love the skip-a-pay program they offer. Not very many places offer that so I am very grateful.
