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October 2023 by Allison Rubio
I had an awesome experience here with the purchase of my new car. I had the pleasure of working with Jenny who was super helpful and completely transparent. She made the buying process easy and fun. I would definitely recommend checking them out for your next vehicle.
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October 2023 by Bon Holliday
I worked with Jenny at Betten Baker, even though she was new to the company she fit right in and was very knowledgeable about her craft. She made buying a car easy and relaxing not like some other dealerships that just screw you in the bumper! Pun intended ? Thanks Jenny!
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October 2023 by Richard Lamos II
Car buying is scary and not always the smoothest process in my experience but wow….I had the pleasure of working with Pietro Messina in our car search and was blown away by the level of customer service and care that went into his efforts. Pietro treated me like I was a family member and for that I will be a life long customer.
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October 2023 by Amy Hoorn
Frank was very friendly and knowledgeable. Was able to help answer all my questions and show me some opinions based on my needs and wants. Very attentive, will definitely be willing to deal with him again.Thank you for all your help.
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October 2023 by Candace LadyCandyland Moore
Never any complaints here; super friendly and attentive. My experience was a blast with both of my purchases sales experiences from Frank Turner; he knows how to truly connect you with the right ride!
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October 2023 by Alyson Swears
Jenny is AMAZING! She is extremely professional and listens to you. She will find exactly what you are looking for in a vehicle! Highly recommend going to Jenny.
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October 2023 by martin courtade
Frank and Pete made my car Buying Experience amazing very fair and honest.And they gave me a great price on my trade In.
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October 2023 by Tim Fare
Frank Turner at Betten Baker in Grandville was great from the moment we walked in the door. Very professional and knowledgeable. Well done!
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September 2023 by Daniel Dwyer-Snyder
Communication was awesome with our sales person Adam Cusack. Ask for him! We traveled 2.5hrs. Adam got us all the extra info and photos we requested via messenger. Car was ready at the curb. Paperwork was fast Carolina Ortiz. Pete even bought me a water.
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June 2023 by Becky Keyes
If I could give zero stars I would. We had the worst car buying experience here ever. My husband needed a commuter vehicle to drive to and from work. He wanted something with good MPGs. We ended up looking at a Cruze and Alex was our salesman. We bought the car with our 7 week old son in tow. My husband drove the car home and the check engine light came on. Alex and others have not been helpful whatsoever. It’s been over a month and my husband had not been able to drive the car because it’s been in the shop getting fixed. Betten Baker didn’t care to make it right nor help us come to a resolution. Would not recommend and would never go back here.
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May 2023 by John
Purchased a 12,000 dollar auto thru Pete the manager and Carolina who handled the paperwork, went through them for a 25.00 dollar owners manual, been over 2 weeks I have neither received the manual or a reason why. I am very much disappointed.
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January 2023 by scoolzdevries
We stopped in to Betten Baker to get some work done on our SUV. We were a little late for the service center, they had just closed. The sales area was still open though and the guys in there were great. They asked how they could help and I told them I was dropping my car off for service. They unlocked the service area and opened the garage doors and I think went way above and beyond what they had to do. I was so appreciative of that, they were very kind and helpful.As far as the service center, they did a great job on repairs as well in a short period of time, kept me in the loop on what was needed and the cost, which I thought was also very fair. Everything is fantastic with my car now, it drives like a dream. Great service, friendly people and a great price. You cannot beat this place!
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December 2022 by Kevin Lounsbury
Dropped my vehicle off for scheduled maintenance. Wrote that on the ticket. They didn't call to tell me they don't do the scheduled maintenance for the GMC vehicles they sell anymore. So, instead of getting my oil changed for free, I had to pay for it.
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December 2022 by Jovanni Ortiz
I love this place I had a 500 credit score and they was able to get me into a new car after my old one broke down. He explained the process really well and now I am enjoying my 2015 chevy Malibu. If you have bad credit and looking for a car go to they are is such a nice and honest person.
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November 2022 by Lucas Hawley
Service department is a joke. The old timers at the desk are lazy and have 0 customer service skills. I've been 1.5hrs late to work twice now and I've gotten nowhere with my vehicle repair.
