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March 2024 by Travis N.
all I needed to do was call the store and they don't even get the call it goes to a ph service. what a pain in the neck. terrible customer service
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February 2024 by Jerrold Lewis
Helpful staff who knew where things were. Such as a micro USB cable.
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February 2024 by James Herrmann
Never seem to have what I want in stock. The reason I go to the store is I want the item now. I can get most things cheaper if I want to order it online
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February 2024 by Heather Andree
They are very good people. Brought my laptop in because even though I'm tech-savvy, this issue had me stumped, and because of my Best Buy total, I didn't have to pay anything for them to fix my laptop. It was much needed and saved me when I needed them the most.
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February 2024 by Jasmine Simms
We are so incredibly happy with the service provided by Ross. He is very knowledgeable, professional, and very kind.
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February 2024 by Otto
Asked an employee for help finding something and she said she was a little busy
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February 2024 by Chelsea Shifley
I came in 25 minutes before closing with my husband and had to ask for help. “We need to buy a oven and a microwave tonight” I’m in sales and you’d think that would be music to an associates ear that they don’t have to work hard to close the sale. I had a kitchen fire and was desperate (also was late coming to the store after cleaning up fire extinguisher) you’d think after hearing our story there would be a little more compassion. The associate was working hard to get us out of the store instead. I won’t be returning but I’m sure the associate doesn’t care.
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February 2024 by Ben Newberry
Helpful, courteous and quick!
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January 2024 by Daniel Ryktarsyk
It has been 15-20 years since I was here last, and it hasn't changed.I experienced excellent customer service, with lots of product knowledge and the unsuccessful and continuous upsale attempts. Coupled with the sales associate in the back of the store, playing music as loud as possible for younger customers, which caused people (customers) in the front of the store to plug their ears and walk out the door.I also noticed there aren't many lower-cost options. (IMO) Most adults don't buy expensive items for little children as they often break.Thanks for your help!
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January 2024 by Sheryl-lyn Zahl
Employees weren't pushy and helped me find what I was looking for. Very organized
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January 2024 by Bailey Barresi
I came in here today not knowing anything bout getting a new phone. Kelsey has spend basically the whole day with me today just helping me with plans and saving me money! absolute joy to be around so nice and caring! definitely need more people like her!
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January 2024 by Lucylling
They had what I needed
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January 2024 by Isaac Young-Star
Had good prices for what I got and had helpful staff that would actually look for stuff for me
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January 2024 by Jessica Bullen
Love all the deals and dvd and games
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January 2024 by Dan Arndt
Friendly and very helpful staff!
