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October 2022 by gabe ayani
Workers and owners need counseling on customer service. If you hate your job quit don’t be rude to people
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October 2022 by Jay DeJong
Huge selection of fine furniture, Rick is the best
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May 2022 by Jarod Hoekstra
Great experience! Rick is a very enthusiastic individual and passionate about his business.
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August 2021 by Anne A.
We tend to shop at Windsor Cottage and always find many treasures! They are very knowledgeable about their products, helpful and the prices are very reasonable. I really like the Uttermost brand and they always carry great options. Rick and his team are exceptional. I'd highly recommend this store to anyone!
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August 2021 by Allison Winterberger
I love the selection. I know that I can find quality items in good condition that will be unique.
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August 2021 by Lily Ramakrishnan
Rick was extremely rude and lacks customer service skills.
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March 2021 by Christopher Gibbons
Rick was very helpful in assisting us in picking out the perfect lamp and chest of drawers. He arranged for delivery, which was accomplished on time by friendly, competent and efficient delivery persons. Couldn't be happier. Will definitely keep Windsor Cottage on my short list for furnishing and items of decor.
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April 2020 by Benjamin L.
UPDATE BELOW...BEWARE! OWENER IS A THEIF. HE WILL STEAL FROM YOU! If I could give this store 0 stars I would. I consigned a pair of Maitland Smith mirrors that sold on March 1st of this year, 23 days before the State issues lockdown. The owner is now refusing to pay me the $360 that is owed to me from the sale of these mirrors. He has offered excuses such as "we haven't had a sale in 7 weeks" and "we had to turn off our internet so I can't access my consignment account" (mind you this is all via email). While I feel bad for what small businesses are going through, this is theft. He has no right to keep money that is not his for any reason. I will be filing with small claims court as soon as the lockdown is lifted.UPDATE: I informed the owner that I would be filing a small claims suit as soon as the courts opened back up in Michigan. And I got the following response [Screenshot of email attached]. Mind you, while they did have my mirrors for more than 120 days. I called regularly offering to pick them up if they'd like me too, but they insisted they'd like to keep them as they believed they would eventually sell. Obviously they did and now I'm being told I'm "lucky" they're paying me at all. Also please notice that in this email I'm being told that the mirrors sold in February but in a previous email I was told they sold a week before the state wide lockdown (March 23rd). Which one is it?
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January 2020 by Coleman Baar
Windsor Cottage has the highest standards of furniture quality of any consignment store I have ever been in. Their staff is friendly and knowledgeable and their prices match the quality and uniqueness of each piece. I love to pop in from time to time because they have regular turn over of inventory. If you have the budget and desire to get a few show stopping pieces for your home or office, I would shop here first.
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October 2019 by Mitchell Noland
Shopped at and enjoyed shopping here for years. Wonderful selection and unique finds.
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September 2019 by Rita W.
I recently relocated and after the death of my husband I needed a fresh start and a new look for my apartment. Rick was able to help me and I love the furniture and accessories that I purchased. I get so many compliments and I could not be happier. My place is sophisticated, classy and totally me. If you are looking for high quality furnishings I would highly recommend Windsor Cottage Rita Williams
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April 2019 by Kady D
Way overpriced
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March 2018 by Tanya McDonald
Called the store and introduced myself and my company, the person that answered the phone was extremely rude, said he couldn't talk and when I said could I call back later he flatly refused, this man answered the phone on 3/27/18 at about 4:40 pm. Not someone I would have working with customers, turning down potential opportunities for growth. If the owners are reading this please remove this individual from this spot asap.
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November 2017 by Beth G.
One of my favorite places in GR! It's a consignment store with beautiful, high-quality furniture and knick-knacks. Their furnishings are artfully arranged and priced fairly. And it's not all furniture; there are lamps, (new) candles, objets d'art, (new) throw pillows, bookends, etc. Basically anything you could find at Pottery Barn (save linens and tableware) but higher quality and certainly more unique. It's such a comfortable, warm place that my husband and I enjoy just popping in every few weeks to see what's new. Unfortunately (or fortunately!) we've run out of spaces to put furniture. Rick, the owner, has a great eye for quality and style and is super friendly, to boot. Once he offered to lend us his SUV so we could haul a piece of furniture to our nearby home! We declined his very generous offer :-) They do deliver for a fee, for things that can't be wedged into a standard vehicle.
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June 2017 by Mimi Ray
Beautiful selection of pillows, chairs, and decorations. However, it is very cramped. This store is more for those looking to for very very nice china cabinets and full living room sets.