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June 2023 by Sherry T
Jenn is the best. I have dealt with Jenn and Renee for years. Been a member over thirty years.
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April 2023 by T H
I think it's very rude to check your members cash to see if it's real especially in front of them. I have never had this done in over 20 plus years of banking. I will never patron this branch again.....FIRST 3/3/2023 AND LAST VERY POOR CUSTOMER SERVICE FROM THE MAN YOU EMPLOY AS A TELLER THERE.
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April 2023 by Casey Rife
Good place but it always seems like their phones are down & it’s ALWAYS seeming to be when I’m trying to call LOL maybe I bring them bad luck?
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March 2023 by Hard Knox LLC
A Credit Union that CARES for their members. They provide great service each and every time! Jen Bridgstock has been our loan officer / banker for around 10 years and I wouldn't want to work with anyone else!
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December 2022 by ezekiel bossenbroek
They fixed the payment system now it works good
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August 2022 by Nick Akom
Ist awful, I have been a member for 40 years and they don't care. They conveniently lie about paperwork. Then when you produce it they are like well it needs to be changed. I will be closing my accounts and not ever going back. This place is horrific.
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July 2022 by Mary Szumski
Spectacular Customer Service, from the very start thru a home equity loan and moving my business here.
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June 2022 by Henry Slice
Charges , fees, not what I signed up for at wdmcu at all. There more bad than good.
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August 2021 by jud bronkema
One of the worst financial institutions I've ever dealt with. Everything is made more difficult than it needs to be. I'm glad to not have to deal with them anymore
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August 2021 by Shannon Dyer
I explained my husband is legally deaf and that is why he talks loud , I was called a liar about my husband's disability, he talk ckear because he took speech therapy during his childhood he has not always been deaf he wears one hearing , this person at wmcu is very discriminative and complaint with both governments are being filed, we are pulling out we will not tolerate this
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May 2021 by Cynthia B.
Best Credit Union ever. They care about the customers and treat you right. Invest in your community, invest in a Credit Union instead of a corporation. Great interest rates and customer service. Great hours.
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April 2021 by Jeremy Warner
I recently paid my truck off that was on automatic withdrawal. I just checked my online banking to see they did not shut off my auto withdrawal. West mi credit union says they cannot put my money back in my account. However they can put the money in my account at the credit union. That's doesn't work for me. Their mistake not mine. Simply put my money back in my bank account!
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April 2021 by Angel Zamora
I'm just shocked on how rude these people who work here are. Specifically the front desk & Susan Russau. I went in on a Monday and needed help to finish my loan application and I was treated so rudely and talked down to like I didn't know what I was speaking about. They had no idea what I needed even after explaining to them what I needed done. I don't recommend this ghetto location to anyone. Rude people and idiots working for this location.
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February 2021 by David Nylen
They are super. Went out of their way to help me apply for a loan. They came to my car to start the process when my wheelchair broke in the parking lot.
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November 2020 by Sands Ferrer
Great place
