-
January 2024 by Alexa C.
Despite having reservations, the three staff members were rude and unhelpful, making us feel immediately unwanted and like we were intruding. Their lack of assistance (doing the bare minimum to explain the process) further added to the unpleasant experience. Unfortunately, I won't be returning and cannot recommend it to others.
-
January 2024 by Ruth Jansen
It was a cool experience to make your own candle, but it felt quite pricey. There was also only one person working, and her attention was very divided between the groups and didn’t really help us much.
-
December 2023 by Jia
After came home with my DIY candle made in less than 20 mins with my party. It started to burn unevenly regardless I light it for 4 or 6 hours. Yes, it is cute for all the fragrances picking from well organized shelf, but got a candle never will be evenly burnt and paid twice as much for same size candle on market?! I can’t say I will recommend this to anyone else.
-
December 2023 by Tu-Mi N.
I've been to a few types of DIY Bars (perfume, lipstick, etc) and was fairly disappointed with this experience. It was not very hands on. They left you alone to pick and mix your scent, and that was pretty much it. Employee hardly talked to us (store was not that busy), we didn't even see the candle get poured. I went because I was told by a staff member on IG that I could mix certain scents to get the smell I was trying to achieve. When I showed up, they didn't even carry the scents she talked about. It's a cool experience for someone who wants their own candle, but the "experience" was maybe 10-15 minutes total. No intro/story, no history of store, no information on other stuff you could make that day. My friends and I all agreed that there was no reason to come back.
-
November 2023 by Cheyanne
Great environment, super friendly staff. I really enjoyed the candle making process, but I have a few notes.1. They don’t offer any “nose refreshers” like coffee beans to clear the nose when testing scents. By the 10th oil bottle it all began to smell the same so I lost confidence in my selections.2. The price: I payed $30 for the smallest candle option, which isn’t awful, but made the idea of this being a group activity or even a couples activity with multiple candles feel inefficient on cost.
-
November 2023 by eli
Mary is exceptional. My girlfriend and I came here on our 1 year anniversary and were a little underwhelmed with how quick the process was (we were out in 20 minutes). Unfortunately, when we came back a couple days after to pick our candles up, mine got lost and we only left with the one my girlfriend made. I was issued a refund for my lost candle and then was contacted by Mary, who issued me a full refund and was nothing but helpful. It was just a mistake, mine was picked up by a wrong group, and I was told I can even pick it up too, since the group is returning it. While I wouldn't exactly recommend the place for a date/outing setting (solely due to the experience being very short) the customer service was very helpful and Mary helped me out a ton :D
-
October 2023 by Caroline S
The cutest shop and such a great experience! The staff is super helpful and knowledgeable about the candle making experience.
-
October 2023 by Sakera Woods
Will definitely be back - such a good vibe, the staff was amazing, there was a TON of scents to pick from, it was a quick activity but one that was right up my alley. I do wish there was an option to add wax pigment powder to make it even more customizable, but NO complaints.Came from an hour away, & I wasn’t able to come back & pick my candle up bc I needed to allow for hardening time - which I am ok with as I have someone who lives in the area & can pick up for me. So I’d advise y’all to keep in mind there is about a 2 hour wait before you can take your candle with you, so the earlier you arrive the better.
-
August 2023 by michelle g
Stopped here as an activity on a ladies weekend. We looking for something fun to do while we chatted.After arriving, the customer chooses a container for their candle, then up to 3 scent oils to combine for their custom fragrance. While the containers did not an amazing selection, the number and variety of scent oil options was impressive.After making our selections we were shown to our table where we tinkered with our oil ratios to create our desired scent. Staff came by and filled our chosen container with melted wax. We quickly poured our oils into the melted wax and stirred for one minute. We were then given time to draw on a circular sticker to personalize our creation. Activity complete, please pay as the register before you leave.The whole process (from walking in the door to paying) took less than 30 minutes. The wax then took 2-3 hours to harden, depending on size of candle. Our group had to find something nearby to do for the next 2-3 hours since we were mostly in from out of town. Also, important to note, if your reservation time is in the afternoon there is a possibility that the candle will not be ready for pickup until the next day, so plan accordingly.While this isn't a great "activity" to do if you want to spend a period of time together as a group, it was a fun short activity that would be great as an individual if you are into candles. I really enjoyed the process and love the resulting candle I walked out with.Lowest price candle was around 30 dollars.
-
August 2023 by Michele Geldersma
My granddaughter & I loved the experience! Picked out our containers and the scents for our candles. It was a great day to enjoy East Town together!
-
July 2023 by L P
Great atmosphere and creative space. Staff was helpful and friendly. Packaging is professional and luxe.
-
May 2023 by Ankita Guha
We had such a unique experience of building candles. You get to choose your own fragrance, shape of the candle holder and I think the candles came out amazing. It was part of one of my friends Bachelorette Party and I think it was such a fun activity to do with friends.
-
May 2023 by Janelle Dixon
The process of making candles as a group was fun! The place is cute with lots of cute miscellaneous things to purchase as well. However, the customer service was a little unwelcoming and as a group we felt we were rushed through the process.
-
April 2023 by Taylor D.
I went with a bachelorette party and we had so much fun. It was a super easy and quick group activity. The staff was awesome and explained everything perfectly.
-
March 2023 by Lauren Perrin
I recently visited this wax poetic, custom candle shop and my experience was just okay. While the staff was friendly, I found the products to be extremely overpriced. It seems that you're paying more for the experience than for the actual products themselves.Although the ambiance of the store is lovely, I feel that the prices are a bit steep for what you're getting. While the idea of creating a custom candle is intriguing, the cost just doesn't seem worth it.Overall, I would recommend this shop if you're looking for a unique and enjoyable experience, but be prepared to pay a premium for it. If you're more concerned with the quality and value of the products themselves, you may want to consider other options.