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“I can’t say enough about the incredible customer service at Shinola Grand Rapids. When I was worried a custom-engraved wedding gift might not arrive in time, Carmen and Eron went above and beyond to help. They were proactive, thoughtful, and came up with a creative solution to make sure I wouldn’t be empty-handed. Thankfully the original gift made it just in time—but their willingness to jump in and problem-solve made all the difference. I felt very cared for. I'm proud to wear Shinola and support this Michigan brand!”
10AM - 6PM
1144 E Paris Ave SE Suite 4, Grand Rapids
Watches
“Great experience! They wisely kept a list of everything I liked and made it super easy and accommodating! They also were able to get everything very fast! Wonderful experience!”
“I have always received exceptional service from Juhas & Sullivan. One example was when my husband bought an anniversary band to match my wedding band - when I put it on, we realized it was a slightly different size. George worked with us and A. Jaffe to have the band resized and it ended up being perfect. I love working with Juhas & Sullivan because of the personal attention and the care they give their customers. Highly recommend!”
“We were extremely impressed with the expert advice and attention we were given by the salesman. No pressure to buy and continuous information and advice given during the entire experience.”
Watches
Watches
Watches
Watches
“What a pleasant surprise and glad i ran into this store. Their level of customer service is something everyone (mayors im looking at you!) should follow.Hopefully they come through with what i am looking for ( of course a hard to get rolex) but definitely rooting for them because i would love to take my business to them.”