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July 2023 by Odom Reuse
Knowledgeable, helpful and pleasant staff, combined with a shoe that fits! All one can ask for in a shoe store.
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September 2022 by Doug A.
My wife and I were heading to a wedding when I realized I HAD NO SHOES TO MATCH MY SUIT. I would have showed up looking like a fool. On the way to the wedding we found this store on google. Walked in and was immediately greeted. That right there is a good sign. One of the employees named Doug helped us out. This man was honest, kind, and extremely helpful. He knew immediately which shoe would complete my outfit. He even got me a pair of socks to go with them. Doug provided great service and helped put my shoe on and take it off every time. It was a great experience and I was happy I stopped by.
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August 2022 by Truth Seeker
Top notch sales associates. Great costumer service
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March 2022 by Nancy Ayers
I had a great experience with VanHoeks Shoes today. I took my 93 year old father there looking for replacement athletic shoes. My Dad was convinced he was a size 12, the sales person measured his feet and said he was wearing shoes 1.5 sizes too long! He needed WW to accommodate the various toe issues.The New Balance shoes are more stable ( used by a local rehab facility) and will help him walk more confidently. I saw a difference immediately. Thank you VanHoeks!
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December 2021 by Stu Cole
I needed a pair of shoes for work. I have an extra wide foot. I went to VanHoecks for two distinct reasons.1. The website said they carried an inventory of wide sizes2. I wanted the assistance of a professional.I walked into the store. I let the gentleman know I was looking for a pair of brown shoes for work which would be comfortable for walking. He measured my feet. Came out with a pair of Dunhams. Left foot fit perfect. Right foot was digging into my Achilles tendon a tad. He took them in the back and made an adjustment. Tried them on again. Fit perfect. Paid for said shoes and left.I couldn't have been in the store 15 minutes. If I would have gone to Walmart, Meijer, Shoe Carnival, etc., I could have saved a couple of bucks. But I would have been in the store 45 minutes or more, possibly had to go to a different store to find extra wide, and no adjustments made so I'd be walking around at work with uncomfortable shoes.So glad I went here and worked with a courteous professional. Would definitely recommend this place.
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December 2021 by Julie Hauri-Foster
Very helpful, but low on stock, like everyone these days. Have previously had quite good luck here.
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October 2021 by Professor Thatdamnyankee
Always a great experience. I choose to buy my shoes in the afternoon that makes it better fit. Been doing business since 1996
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January 2021 by amy betten
I had the most wonderful experience there today with Brian! He was so knowledgeable and worked with me to find a couple pairs of shoes that would work perfect with my narrow feet and orthotics! I highly recommend him and the store and especially love that it’s family owned! Thank you again!
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October 2020 by Faye Velthouse
I have been going there for years. They have sizes that most stores don’t carry. A good selection to choose from. Staff is very helpful.
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September 2020 by Janey L.
I have extremely long, narrow feet. I have been shopping at Van Hoecks for years, when they were downtown. I drive from the Lansing area with a friend, who is also difficult to fit. We used to come after work and Brian would stay open for us. He is the best! I just spoke with him and he is going to mail me some athletic shoes. Reminded me of just how great he is, will always go the extra mile!
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August 2020 by Jeff Heinze
Fantastic service. Great quality for reasonable prices. Found my favorite shoes which I couldn't find anywhere.
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August 2020 by Susan Thomasson
Excellent service with knowledgeable staff. Worth the cost.
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April 2020 by Linda Noyd
They are the only shoe store that I am able to buy shoes that fit my long and very narrow feet. Customer service is wonderful! They are very knowledgeable about fitting you in the correct shoe size. The shoes are higher quality. I was not able to buy shoes that fit me the years that they were closed. They keep track of your purchases which means if I am unable to get there they can look it up and mail shoes to me. Highly recommend Van Hoecks!!!!!
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March 2020 by Roberta Betts
I have been a customer for at least 10 years. I was going to a shoe store in Kalamazoo & when they no longer could fit my feet they highly recommended Von Hoecks. I have a good friend with wide feet & she also goes there with me to get her shoes. I highly recommend them, staff is amazing!
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January 2020 by Jane Law
The employees are wonderful. My adult children have very narrow feet, they can find shoes that are comfortable and look great on them. Thank you.
