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October 2023 by h feltzer
They do great work, very friendly and accommodating.
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September 2023 by Garrett Heator
Fixed a warrnatied part for free. Great service
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July 2023 by Jon Banfill
They did my wheel alignment. The kid did not know what he was doing began to heat my tie rod, end with a torch and tell it was red, hot melted it right off twisted off , and then began to tell me that my car was not drivable afterwards the part that he broke, he said he would not cover the cost. I would have to cover the cost to get my vehicle fixed and on the road again I just went for an alignment 40 bucks . I didn’t go to replace my inner and outer tie rod end, which was perfectly fine, then they begin to give me an estimate over $400 to replace it. They already had a quote ready for all the parts left me stranded, waiting for a tow truck for three hours as I called AAA to have my vehicle towed to my house so I could fix it myself. Totally ridiculous. Wouldn’t have them adjust the pressure in my tire. It’s too complicated for them and it will probably break it in charge me for a new tire. Definitely would not go here. Stay away. Yes I have already told over 250 people not to go here because it was absolutely ridiculous. The mechanic should’ve cover the cost because he’s the one that broke it. He had a little child working on my car that didn’t even know anythingService: Wheel alignment
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June 2023 by PistonFly Service
Van Laar's is nothing short of Excellent Service, every time. I've been using them for a little over 5 years now and I trust them with all my vehicles. BMW, Hyundai, Jeep, Mazda. They're always on point. Prices are fair (Not cheap) but very reasonable and I always get service that is above and beyond. Will continue to use them. Not only my own personal vehicles, but I've also taken all my heavy-duty work trucks for service, new tires, suspension work, drive train, and all my basic preventative maintenance.Services: Tires
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May 2023 by Ed Shaw
I jad concerns with my vehicle after the dealership couldn't find anything wrong. Brought my wife's car into them as well. They found exactly what I thought was wrong with both vehicles. I appreciate the service and how nice they were. No lies or salesman tactics which are annoying.
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May 2023 by C. P.
My experience was good. Definitely recommended
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March 2023 by Flora Deppe
Went in to get my brakes checked and they kept me updated with everything they were doing to my vehicle! Ended up not needing my brakes changed and had them do a couple other repairs for me! All done in less than 2 hours! I was very pleased and highly recommend coming here!!
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October 2022 by Frank
Had the rear brakes and rotors replaced last week. Great and fast day-of service. As a data point, I had to wait about a week to get an appointment to be seen. In and out in less than two hours. Will definitely be returning.
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October 2022 by Rob Bruining
Great honest people. Came in for a repair and they discovered it was another problem instead. So pleased that I went there.
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August 2022 by James Schramm
Was referred here by a coworker, and will definitely be coming back. Excellent service/rates/communicationService: Auto maintenance
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July 2022 by Evan Post
I trust Van Laar's and definitely recommend them.I bought new tires from them and had them installed and balanced for a very fair price, much less than the big name tire shop I got a quote from. They were open about the costs, not trying to upsell me, and they wrote up a quote for repairing a suspension issue they saw and the wheel alignment once the repair was done. I was able to repair the suspension myself and they were still happy to do the alignment for me. Love that!Services: Wheel alignment
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July 2022 by William Schneider Schneider
Great people, always friendly and professional.integrity a plus for me.
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June 2022 by Andrew K
Contacted Van Laar's based on referral from a friend. I had squeaking brakes and scheduled an appointment for a week out. Tim, the owner, is great to work with. He quickly diagnosed the issues, did the job, and provided a fair and honest price.Services: Brakes
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May 2022 by Rachel Snider
By far, one of the best auto repair shop around. quick turnaround, reasonable rates, and a very friendly staff that communicated the progress of my car. very satisfied with the service and repairs given. since I was new to the grand rapids area their name was given to be as a trustworthy business. I'm so happy with the outcome.Services: Wheel alignment
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May 2022 by Steven DeJong
Went there for a wheel alignment., like my father did years ago. They did a wonderful job. Very friendly and knowledgeable mechanic.I'd go here again
