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January 2024 by Tiffany G.
Staff are always super helpful and quick to assist where needed. I appreciate the knowledge and effort they've put into keeping the freshwater and saltwater fish happy. 5 stars there. Make sure the invertebrates you pick out are alive and moving as they are not guaranteed at this store. They always have a good variety. Had to take away a star because at any point when you go in, there will be an odor (expected to an extent due to the nature of the store, but it's overwhelming.). Wish they would crack the door an inch every few weeks to let some air exchange happen.
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January 2024 by Greg Koster
We purchased a ferret from V.I.Pets, it passed away after 2 weeks. Not only were the staff very comforting, they worked hard to help my family get a replacement ferret. I hold very high respect for how we were treated and taken care of by the staff members.
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December 2023 by Peabody
This is Joe. He has fathered MANY. Joe is top dad down at V I Pets. Also, very chill vibes, nice place to visit and look around at all the critters, bonus they know what they're doing.
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December 2023 by Emma
This is my favorite pet store! They are so kind and thoughtful with their creatures and the variety of animals and supplies is unbeatable. I always would enjoy visiting to see hot dog the iguana sunning himself in a windowsill, or catching the tortoise out for a walk! Support small businesses that truly love animals and treat them in an ethical way!! 10/10
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December 2023 by Amanda Kissling
I absolutely love this place. They are so friendly and have great staff. The owner is always around to talk to or help you and I see that she is super dedicated instead of being on vacation etc...
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November 2023 by Randi Mis
One of the few pet stores that actually care about the animals. If you tell them you want a beta and you've got a 1 gallon bowl, or a goldfish in a 10 gallon, they will educate you. As a serious pet and fish owner, I love that one of the first questions you are asked is if you've had fish before, what's the tank like, any tank mates? I mean, people do the same thing for dog and cat adoptions. They always have a great selection of anything pet related, they regularly circle out unique and healthy animals.Store pets are 6/5 stars.
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November 2023 by Tahra L.
Came in to talk to an "expert" about what kind of fish I could add to my 2.5 year old daughters tank as an early birthday gift. Long story short, I won't be recommending VI Pets to anyone for advice on how to care for animals or giving any advice on animals in general. I had one Molly and added 3 guppies to my tank. After the first week we had to get rid of one of the guppies because it wouldn't stop attacking the other fish. This morning I woke up and had to dispose of the other 2 guppies as the Molly murdered them. So for anyone who's looking for help/advice, don't go here because they'll tell you a load of bull***.
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September 2023 by Lee Wilson
Again this place is great. The fresh water fish manager is very helpful and very noticeable about the guests. My handicap son was getting antsy as they were busy atm and he helped us asap. Thanks guys
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September 2023 by Alexander Kurek
Usually always a good experience but the girl in fish was a just rude talked to me in a way that wasn't appreciated and when I asked if I could take a look at the other crab hidden in the rock she gave a little attitude sigh and didn't seem to really care I told her I didn't want two males put in with each other cuz two will fight it's better to combine 3 females to 1 male all you have to do is check the belly for a small narrow V that's male no v it's female but either way maybe I'll go somewhere else or just come back when she's not working.
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August 2023 by paula maloley
Was looking for info on mollys because I heard they will eat hair algae. Richard helped me and I was so impressed by how knowledgeable he was. I left there feeling great about my purchase thanks to richard!!!!
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July 2023 by Veronica Polniak
Superior customer service! We were referred to this location by another pet store chain when they didn’t have any fish.It was our daughter’s 5th birthday and we were on a mission to get a fish.With only 15 minutes before closing, Richard walked us through the prep process, supplied us with gear to create a good environment in our tank, and walked us around the fish tanks with great starter fish choices.Wonderful customer service! Thank you. Can’t wait to be back to pick up our fish when our tank is ready.
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July 2023 by Travis Simmons
Loved coming here! I was there to get my first snake and they were very helpful and knowledgeable about every pet they had in the store. Would definitely recommend for all your pets needs or for knowledgeable help. Great thanks to everyone at VI Pets
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June 2023 by Sarah
Have always loved VIPets. There is no other pet store as knowledgeable and educating as them. They pride themselves on knowing the proper care and techniques for all their animals. They don't just set you up with a tank and a pet, they make sure you know how to help your pet thrive. They are up front about the care and difficulty of the animals you're interested in.It is such a unique space and they carry everything from isopods, arachnids, hermit crabs, reptiles, and fresh & saltwater fish to bunnies, sugar gliders, birds and more. They even offer som services like clipping bunnies nails. And if you can't find what you're looking for, they'll help you figure out where you can find it. The owner is one of the coolest people you'll ever meet. I love the staff and everything about this place.
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June 2023 by Grace Ferguson
I love ViPets! They’ve always been super helpful when it comes to my fish and care. There was zero judgement when I told them I currently have my betta in a 1.5 gallon but I’m upgrading him to a 10 gallon. :)Jillian is the BEST!!!!!
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June 2023 by Karen Keshner
I always loved this place when I lived in Michigan. I used to have all kinds of exotic pets and they were my go to store. We would love to browse their critters. if they didn't have it they would order it.