Urban Exchange is a popular consignment shop known for its wide selection of clothes, shoes, and handbags. Many customers appreciate the friendly and helpful staff, making shopping a pleasant experience. The store offers frequent sales, with discounts of 25% to 50%, allowing shoppers to find good deals on quality items. The clothing appears to be in great condition, often feeling like new, and customers frequently find stylish options for special occasions at affordable prices. The shop is described as a cute boutique with a welcoming atmosphere. However, some reviews mention that prices can be higher compared to other consignment stores, and there are no return policies, which can be disappointing. The store can get crowded, making it difficult to browse, especially with shoes on the floor. Additionally, there's no plus-size section, which may limit options for some shoppers. Despite these issues, many customers have found perfect dresses and other items, praising the store for helping them find great pieces for events like weddings. Overall, Urban Exchange is valued for its quality selection and helpful staff, though some find the prices and shopping conditions less ideal.
Very cute boutique with lots of shoes, clothing & handbags, the staff was welcoming & told me about the way the store was set up & the sales they had going on.
March 2023
I find something I love every time I visit! Good quality items and with how often they have 25%-50% off everything sales, it’s easy to find great deals!
January 2023
Stopped by and the store was very crowded from all the racks filled with clothing. It was very hard to go through items, shoes were on the floor underneath.They have no plus size sections and I saw a Meijer brand shirt for $30.Not a good welcoming experience either.I don’t think I would go back.