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June 2024 by C C
Thank you to Chelsie for the help and quick response to questions and concerns great fast easy way to store no hassle great costumer service
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May 2024 by Cary Underwood
Patrona was very courteous and professional. The move in went very easy.
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May 2024 by Brian Flippin
This was a hassle free experience for me. The price is right and the customer service is great. I spoke with an Abbigale, and she was courteous and patient with me. She stayed on the phone and walked me through the whole process of registering my account. If you need a storage unit, this is the place.
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April 2024 by Norma E Bennett RN,Min, vNotary-SOM
Wasted moments IN inclement Michigan Weather! NO ADA OPTIONS!
CRAPPY EQUIPMENT (faulty Equipment-NoFull Disclosure Before 1st Entry (0* Vanessa-ADAmentioned ending 1unitsJammedDoor, 2nd Unit Ditto Caused 60days $500 in Rentals,Gas wasted +++GruntWork!). HEAVY METAL ROLLER DOORS JAMMED, NOT MAINTAINED BETWEEN CUSTOMERS, Heavy Manual gates with *No EASY AXCESS to KEY PADS IncludingAutomaticGates)
ONCE in a WHILE respectful **Customer Service (0*For condescending,DisInformatuon)
5*Wayne (earlier Calls) & 5*Petrona today.
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January 2024 by Man Guy
Shoyan was great
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January 2024 by Terry Ensing
Damoi was excellent and took extra time to help me through the process!
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January 2024 by Steven Turco
Chelsea was very helpful when I called in. Answered all my questions very clearly
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December 2023 by Rebecca
Veronica was patient and thorough
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November 2023 by Kerry Barnes
Shanice was extremely helpful and easy to talk to. I was having a rough day and her help definitely cheered me up.Thank you!
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October 2023 by James Veensta
Shanice was very helpful with my problem! I would rate her five starts!
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September 2023 by Karl Rewa
Fast, professional, friendly
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August 2023 by Matthew Robinson
Great service
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August 2023 by Miguel Crawford
Brittany was great she help me move out of my unit
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August 2023 by Daniel Mccready
She was very helpfulTook care of all my needs
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July 2023 by Jia Oliver
I like that this storage facility is self-service, and I had a seemingly smooth move-in process. However, when there's absolutely no way to get ahold of the owner but rather a customer service representative who tells you conplaints have been filed regarding the (what's supposed to be) secure, electrical gate to your unit not working (doesn't open) to where anyone can just push it open actually as well as not knowing why you were charged an additional $5 that was credited back to your account despite there being no justifiable reason as to why it was charged in the first place.... Well, yeah... That was my experience.Owner, please make a way for your customers to reach out to you with their concerns as well as a way for them to know their issue/concern is being reviewed for a resolve, if needed. Owner, please fix the gates to your storage units, as it is not secure, and that's what I'm paying you for. Thank you.
