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October 2023 by Chad Trute
There was an misunderstanding about door to door servers. I was moving from Michigan to some where in either Houston or Dallas, TX. I wasn't sure what area yet and I told the sales man, I wasn't sure on the address. The sales person told me its door to door and that we can just store your containers until you move and find a home. My understanding from the sales person when I ordered the moving containers that all addresses were door to door. But this is not true, some areas they do not service. And you will have to move your stuff out of shipping containers and put in a truck and move them from there trucking center. I had called and had to ask to speak to a manager and told her of the misunderstanding between me and sales person. That it was my understanding it was door to door service. She understood the mis communication and address the problem professionally and responsively by helping me out and delivering the U-pack storage containers on Saturday for me when it was not in the service area. Thank you U-Pack for understanding, and helping a Disable Veteran out.
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August 2023 by Yiyuan Fang
I used U-Pack moving from Grand Rapids, MI to Las Vegas. Very reasonable price compared to pods and professional help. Most importantly everyone I encountered are very friendly! I will recommend this service to everyone moving cross country.
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June 2023 by lili031202
Used U-pack to move from Miami, Fl to Grand Rapids, MI and it was very reasonably priced. Much much cheaper than PODS. Compared to U-haul it was slightly more expensive, but it would take U-haul 2 weeks to get to my destination, while u-pack did it in 4 days. All of the drivers were very nice and respectful and the process went by smoothly. All of my things inside the container were damage free and exactly as I had left it. Will certainly use them again in the future.
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May 2023 by Carol B.
We've used U-Pack moving with cubes in the past, even a move to Canada from the US. We had a great result, and so used them again to move some furniture from our place up north to Florida. I loved the guys who picked up our cube and dropped it off. They were nice and even fun. The office was responsive and both times picked up the cube quickly. I cannot recommend U-Pack moving with a cube more highly.
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April 2023 by suvro dutta
I recently moved from Charlotte, NC to Grand Rapids, MI. My stuff arrived 2 days earlier than I expected. Everything was good inside the truck. It cant get any better.
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January 2023 by Nathan Parks
It was cheaper than uhaul and I didn’t have to do any of the driving. It was easy to set up and once loaded they picked it up the next day. When trailer arrived at its destination everything was exactly as we last it. Great price and easy to use service.
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July 2022 by Karen McDonald
We could not have been more pleased with the U-Pack service we received! The men who dropped off and picked up the truck were very helpful and courteous. Our things were transported with care, and it was worth the money to us because we were traveling 2,500 miles and didn't want to tow that load ourselves! Thank you for providing this service!
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February 2022 by Makayla Hart
We’ve moved MANY times both in the military and as civilians and U-Pack is by far the easiest and best value for DIY moving!
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December 2021 by K Phillips
We moved 1800 miles & Upack was amazing to work with! They delivered on time & had the best prices! They also let you reserve extra ReloCubes & if you don't need/use them they only charge for what you use.
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August 2021 by Biidasige
They showed up in their window to drop off the trailer. We moved 1800 miles and we packed our load tight and evenly. Not a single thing broken, the load didn’t shift. It got here in the middle of their estimate window for day of delivery. Showed up on time when it said it would be here. Would recommend them!
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April 2021 by Matthew Mannikko
I'm impressed with the service we received through U-pack. We used a cube to move our stuff from Oregon to Michigan. Our original quote is what we were charged (no hidden fees or surprises). The drivers at both locations were professional and kind. The cube arrived the day I asked for it and was delivered to the final location within the 6-8 business days they estimated. They provided easy step-by-step instructions for every part of the move through a well organized dashboard. Dealing with U-pack was one of the easiest and smoothest parts of our move.
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April 2021 by Marie Paulson
U-Pack was amazing for our move from CA to MI. Everyone I spoke to was very friendly. They were always helpful and kept us in the loop on our move through text and email. Very affordable. The trailer was dropped off and picked up in a timely manner, which helped our move tremendously. I would definitely recommend them to anyone.
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April 2021 by Ben Smith
After looking up PODS prices I started shopping elsewhere. Out of all the quotes, this was by far the best. Therefore I was not expecting the best service. Boy was I wrong. Everything happened exactly on time, with zero hassle. It was amazing. Exactly as advertised.I was able to ship my stuff from Maryland to Michigan with ease. You just make the reservation, call for appointments (picking up and dropping off containers). They call about 15 minutes before they show up. They handled both my tight townhome neighborhood and driveway, and the dirt road on the farm we were shipping to.So easy to use, and exactly what we wanted. We payed less than half what PODS asked for, and they wouldn't give me a quote unless I talked with someone who kept trying to upsell me. I strongly recommend this service.
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April 2021 by Michelle P.
I copied my review below specifically for the Walker, Michigan ABF terminal because they were terrific, especially the driver! I absolutely recommend U-Pack! From start to finish, it was the smoothest part of our move from Southern California to West Michigan. The phone representative provided an accurate final quote that never changed, so no shady numbers to hook you. You don't pay a penny until your relocubes have departed. I did the terminal to door service since the place we moved from could not accommodate the relocubes. Thankfully, the closest ABF Freight terminal to our old neighbourhood in California was only 5 minutes away. We took our loaded U-Haul rental truck to the ABF terminal, loaded the two reserved relocubes and were done on that end. I checked the U-Pack tracking as our belongings made there way to the Walker, Michigan terminal. When I called them to schedule, they immediately knew my name and about my relocubes and sent them to our new home in Michigan within the scheduled time frame. The driver called me when he was about 15 minutes away and, when he arrived, placed our relocubes where we wanted them. Since we planned to have them unloaded quickly and wanted the empty relocubes removed same day, the driver told us to reach out to him directly on the phone he called me on and he'd pick them up. I believe it was within half an hour of calling him when we were done, he showed up and took away our emptied relocubes. He was super friendly and was careful with maneuvering the forklift and relocubes. Our move was super stressful with several other things going wrong, but U-Pack and ABF Freight were absolutely perfect. I will definitely use them again and have already told my friends and family to use them should they need to move.
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February 2021 by Edward Salazar
Easy, convenient, reasonable. Excellent experience.
