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February 2024 by Lance Trimm
Rude, unprofessional.
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February 2024 by John Morrow
All our experiences at U-Haul have been great! The office on Cesar Chavez is stellar at what they do. Friendly, professional, helpful - we'll go to them when we need a truck or any other moving services. The check-out and check-in processes were easy, and we felt completely at ease throughout all transactions.
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January 2024 by YBM
Great place in customer service.
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January 2024 by Leah Velazquez
Jeff Walker was incredible. Best customer service I have had in YEARS. Any company would be lucky to have him representing them.
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January 2024 by Jose Becerra
All good
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January 2024 by Benjamin Videtich
Owner is AWESOME. Coolest guy. Very kind and helpful, and made renting a 26 foot truck feel like a piece of cake. That made a huge difference during the busyness of changing houses last weekend.It was also reasonably priced - a big, new truck for like $40/day plus mileage of $1 per mile.Don't tell him, but I nearly bonked into a tree bough in the driveway! It was within like an inch! Thankfully I made the full circuit with not a single scratch or dent to the vehicle.Would definitely recommend.
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December 2023 by Rodney Anderson
Absolutely the only place I will rent from staff made sure I got the est deal possible
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November 2023 by Zachary Kortz
100% NOT a safe and/or secure facility! Very good chance you will get mugged at your storage unit! The cameras don’t cover all indoor areas. People can just walk in off the street and wait for you inside.DO NOT EXPECT TO BE SAFE INSIDE THIS PLACE!!!
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November 2023 by Emily Goldberg
I had an honestly incredible experience at this location. Both gentlemen were so friendly and helpful. I was in a bit of a bind due to not having the right electrical for towing and then needing to return and change things because of that and not only did they help but they gave me great suggestions that ended up saving me a lot of time and money. They were also able to get everything set up very quickly and drop off only took 2 minutes. I really appreciate the help and will make sure to come back to this location in the future! Thank you!
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September 2023 by Ani Khēmeia
Rented a van sized for a 1-2 bedroom apartment, having a 2 bedroom, and I ended up with way more space then necessary. Pickup & drop off was super easy too.
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September 2023 by Chelsea Dee
This is my favorite U-Haul location that I've ever had the pleasure of working with. The general manager Jeff, is extremely friendly and accommodating and has gone above and beyond to make sure I have everything I need. I honestly am in a better mood whenever I go to their store and interact with the employees there because everyone is always so kind.
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August 2023 by Kelly Owen
I have gotten very good service here from storage unit to renting a truck or van to do my small moving. The general manager Jeff is doing a good job and if they don't have what you need when you need it they will help you setting up a reservation at the next available store that has the vehicle that you're looking or storage unit as well.
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August 2023 by Jason Brand
I would drive 40+ miles to use this U-Haul over others. They have the greatest service, the greatest systems, they make it easier than you can possibly imagine, and I always have a laugh when I’m checking out. Keep up the great work guys!!
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August 2023 by Ruben Miller
Hey these folks were very friendly and most helpful. Truly, a great rental experience. Thank you folks so much.
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July 2023 by Robert Wasileski
I reserved the U-Haul in March for a June reservation. I arrived at 2 AM to pick up my U-Haul and learned that there were no vehicles available, despite the fact I had reserved it 4 months prior. I then had to wait 45 minutes to get an Uber to another u-haul location so I could get a truck and not be homeless for the night. I had to pay an additional $50 for the Uber. I was told I would get a $50 credit for the U-Haul bill because of this, but of course I never received that credit. Awful service and awful logistics shown by the company to give my reserved truck to another customer. I would not recommend reserving a truck in advance from U-Haul unless you’d like to spend 5 hours of your time on the phone with corporate/traveling around an unfamiliar city aimlessly.
