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April 2024 by Terri Cooper
The entire Tuff Shed experience with Robert was fantastic, everything from helping us design it, to getting it built. The guys who installed it did a brilliant job. We love the way it turned out.
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April 2024 by Eric Taylor
Robert was super helpful and we love our new shed!
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April 2024 by David Pavelka
I worked with Robert Sheridan, Grand Rapids. We put together the biggest shed I could do without a slab. I decided to get a slab anyway, because I had fire pit rocks that sank into the ground, so I wanted to be sure my investment wouldn't also sink. Robert recommended Jason Sinelli. After getting a few other estimates, I went with Jason. I was very happy with the slab. John, the carpenter that installed the shed was very professional. The shed looks great.
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March 2024 by Connie Henry
I love my new shed, it was delivered promptly and the delivery guy was very professional and put the shed right where I needed it. Robert my sales guy made sure all my documents were completed in record time and followed up to make sure I was completely satisfied. Thank you Tuff shed team.
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March 2024 by Amy S
From the first phone call, the Grand Rapids Tuffshed team worked together seamlessly to get our shed installed within a few weeks of ordering it. Robert helped me choose upgrades based on our family’s intended uses for the shed and we are very happy with the final product. The process could not have been easier and the installation team was so kind.
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March 2024 by Dan Bury
All went as expected as I created my shed thru the online portal and then they took my design and quoted it, gave me a few pointers and current specials, scheduled and then built. 4 guys came and had the 8 x 8 done in 2 and half hours. I liked their what to expect document flow and information. If you take the time to read it, no surprises. I'd use again and we are thinking about going big next time like 16 x 30.
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February 2024 by Roger Smith (rogerlsmith)
When I stumbled upon Tuff Shed I had already spent a considerable amount of time getting quotes from builders, which were astronomical. Robert, from the Grand Rapids Tuff Shed store quickly produced a reasonable quote and after a few minor tweaks to my design, we had configured a barn that I had been looking for at a very reasonable price. The Tuff Shed assembly team arrived at my site on time and finished just as a scheduled. Overall, I am completely satisfied with my barn and the entire Tuff Shed team. Excellent, five stars.
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February 2024 by Lynn
Excellent customer service
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January 2024 by Timothy J. Ketchapaw
I went to Tuff Shed. Because I was looking for a reasonably affordable structure for my motorcycle, jet ski, and tools along with lawn tools. I drive by a lot as I drive a GoBus.Speaking with Robert, we agreed to a shed, It was a good price. And it was nice to have it built on site. Our 1st shed arrived 4 weeks after we initially signed the paperwork. Sometime in July. After I had to fight with the stupid zoning laws and get a permit.Our construction crew, who had built the shed, came in the rain. That was awesome. But they walked all over the shed panels. All over the roof. When it was finished. There were footprints all over it. 2x4s were split. And hundreds of nails trying to hold one 2x4 in place. The structure was sturdy. Other than the shed being a door mat. It looked good. They did come back and paint it. But that was sloppy, too. Got paint all over the ground. Grey paint on the white paint. Unfortunately, 4 months down the road. We had a surge protector malfunction and while home, watching TV. Our shed burned up. Taking everything in it. Including my motorcycle, wife's car & sons car, which were parked near it.I told Robert about it. He got us a slightly bigger one. He was kinda hard to get a hold of and keep in contact with. We were able to build under the same permit. But when it came time to build. It took almost the length of time. And trying to get the guys to meet us so we could get our new shed.The crew finally came. And while I was driving the bus. I was able to stop by and meet the crew. And the guys that built the 1st one were the same guys to build this one. I had asked repeatedly for them "to NOT" walk all over my panels. And roof. Needless to say. With all the room I have in my backyard. They still managed to walk on it. Now, it had caked on sut from the fire that was on the ground. Cigarette ashes on the floor. Amongst other things. Two times I went to this place. And this is what I get.I did, however. Lay some linoleum out on the floor. They left us 2 cans of paint in 30-degree weather. In the shed. So I moved them inside. So we can paint when it gets warmer. But. Here's another thing. They had all the right colored panels. On all sides. But we can't figure it out. Why would they take one panel out that was the right color and put in a panel, that is another color. That doesn't make any sense. View the photo. It's stupid. For 10k Dollars. I would expect a much better job.
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December 2023 by Harrison Brode
Robert and his team were fantastic to work with! We looked into multiple companies when searching for a new garage and Tuff Shed was by far the most professional and reasonably priced. We ended up having to move sooner than originally planned which changed our plans for a new garage. Robert was so understanding throughout the entire process. You can tell this company is in the business for the right reasons. They truly care about their customers and go above in beyond to ensure you have a positive experience. We will absolutely be recommending Tuff Shed to others!
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December 2023 by Heidi
My experience seemed to be off from some of the current reviews. First. Robert is wonderful. Second, the communication throughout sucks! Originally, we were supposed to have a 10x20. Installed in no more than 4 weeks for approvals, permits, and production. No one called to say that it would have to go through engineering, which put it at installation in 2024. Long wait changed size, which made the installation in a shorter time frame. The subcontractors were rude. Taking their time, throwing the walls on the ground, which splintered the wood, window frames broken. The crew said that all of this was done at production. I had to call in to their main location and make a complaint. Still didn't help. I had to go out and say you are on video camera. I can hear and see everything. Stop talking about me and get the job done. Took them two days. Frustrating. Called corporate, who then had Jared call me to say he got his butt reemed and how this will affect him the rest of his life. He said he wanted to offer shelves for free. Which I could care less about for what $30. Sheila, Robert, and a lady I spoke to at corporate went above and beyond. When I told Jared I wanted to speak with the district manager, he told me that I would be dealing with him. In my opinion, it is not worth the dollar amount. Buy a pre-built.
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November 2023 by Patrick Lonergan
Robert Sheridan did a great job listening to what I was looking for and sharing solutions tuff shed had. The experience was great. The system quickly designed and priced my lean-to shed and helped me see it perfectly. It was delivered and built on time and looks great!
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November 2023 by Mike K.
Robert, the sales person in Grand Rapids was very prompt in contacting me and replying. The design and ordering process was easy. The shed was built and delivered in sections. Jim and Mel were very efficient and professional in putting the shed where I hoped and wanted. Very good craftsmanship. There was a small hitch in the delivery, and the production supervisor Devontae called me personally to explain and make arrangements. I would refer anyone to checkout Tuff Shed for projects like this. Good people, quality product. And I liked that it was all made in Michigan.
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October 2023 by Erik Mueller
I love my new shed.
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October 2023 by Scott VanDeraa
Service throughout the entire process was top notch. The assisted with completing permit paperwork, setting location and when my wife decides to change the location the week of installation they rolled with the changes. The install team were great too. They were professional, mindful of the landscaping and had it completed in one day. The final product is flawless. Couldn't be happier.Service: Custom shed design
