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“Scott was honest and helpful. Offering solutions to help us fix our trailer quickly and on our time schedule. It was refreshing to see the quick responses to emails in a time when it feels like the art of customer service has been lost.”
“I had a great customer service experience at this location. Although there was a small issue with the cargo van I originally reserved not coming up in the system, so I had to use a box truck instead. The gentleman I was working with was very accommodating for the minor inconvenience of the cargo van being unavailable. Wonderful service and made my moving experience a breeze! Would definitely recommend using them.”
“Make sure you go in knowing if you need their insurance or not. Maybe even check with your insurance policy. They do try to sell you with the fact that you do not have to pay the whole cost up front and then submit to your insurance, but you pay their deductible and their insurance will fix damages. Also know that you have to have all changes done before you leave the parking lot whether it's with the counter or the app. I was not able to remove the insurance when I went across the street to get Some coffee and look at the app as I thought I could. The owner was generous enough to refund the insurance I did not want or need when I checked out however, so that was appreciated!! Also I was told upon early return that if you return the rental early you do not get reimbursed for the insurance through the rest of the days of your reservation. My rental was a pickup truck.”
“As both a business and personal customer, we've had outstanding experiences with Enterprise Truck Rental. Special thanks to Taniesha and Trendan for their exceptional service.
Taniesha and Trendan are incredibly helpful and make the rental process smooth and hassle-free, ensuring the trucks are in perfect condition and ready to go. Their communication with other branches is also outstanding, making coordination seamless.
The fleet includes brand new, clean, and sweet trucks, perfect for our needs. Thanks to Taniesha and Trendan, our operations run seamlessly. Highly recommend this location for reliable and professional truck rentals!”
“Haviairre is awesome, these guys jump right on you and get the job done and you're out of there. Keep up the good work guys. And, don't ever leave anyone behind. Thumbs up 5.0”
“For starters.... BOTH these Women need to be on the ballot for presidency!!
Next... clone em! The world is missing people who genuinely care for others. Thanks for saving Me and My Kids' day!”
“A+ for a quick free fix (trailer light fuse).
I couldn't get a hold of them by phone, so I showed up at 12:30pm on a Wednesday to an empty store. After several minutes an employee came in, and initially told me they don't handle anything hitch related. I said I just talked to the folks on the Uhaul 1-800 number and they said to come here.
He took a moment to look up my make and model to find out where the wiring connections were stored in the vehicle. After popping off the rear panel of my trunk, he swapped in a new fuse and connected a tester to it. Good as new, and no charge!”
7AM - 7PM
3815 28th St SE, Grand Rapids
Truck Rentals
“I had a great experience. When I explained the gas wasn’t at what they said and had proof they reimbursed me because I made sure to put it at the mark they said it was at. I appreciate them at that location. I’ve always used that one and never had issues! Friendly and clean location”
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“JENNY is the best. She helped me every step of the way. No hassles and signing up was quick and easy. The staff always has a smile on their faces. Thank you Devon Self Storage.”