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October 2023 by Matt Ro
Bought a pair of Hoka shoes since I have been loyal for 4 years. Visiting from NYC and bought here because of Cole and Lance’s service. Top notch!! Great guys and went out of their way to bring me comparable brands and didn’t apply any pressure. Class act here! Would give 6 stars if I could.
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September 2023 by Samantha Kelley
We really enjoyed shopping at this store. Cole was so helpful in assisting me in finding new running shoes! My daughter found Hey Dude's for clearance and got herself some new tennis shoes as well. The staff was amazing and the prices were fair. We will for sure be back!
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June 2023 by Anne Mason
Best place to buy Birkenstocks, salespeople are knowledgeable and helpful. Kind friendly staff every time-Preston did a superb job! Our family are loyal customers for sure!
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June 2023 by Brandy Hernandez
If your not going to be open until 8pm than put the reflecting hours of operation on google. Thxs.
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May 2023 by Ryan
Great customer service, knowledgeable too (made a few suggestions and explained differences between different shoes
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April 2023 by H J
I would not recommend ordering from here because their customer service in their main office is unorganized and very unprofessional. I've spoke with 3 people at TradeHome Shoes including Summer and Josh and I've been told contradictory things every time I've called.First, I ordered a pair of shoes in the mall and they sent the wrong size (nbd let's fix it) then the replacement pair they sent out were damaged (double bummer but still willing to see if we can fix this) I spoke to them multiple times they were going to send out a return label and another pair but never did. When I finally contacted them again Josh mentioned that he thinks that they were "uncomfortable" sending me another pair but Summer and another employee both told me that they were not in stock. He then proceeded to guilt trip me... telling me that it was unfortunate for Summer since she had to drive 20 minutes to pick up the (damaged) replacement pair in the size that should have been shipped originally. I'm not sure why he brought that up, I guess I should have felt like I was receiving a favor by trying to get the correct size that I ordered. He did absolutely nothing to help the situation, purposely misunderstood what I said and even tried to gaslight me. I'm not sure what his position is but it seems pretty obsolete unless the point is to piss people off and lose customers.
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February 2023 by Dave Chester
Tyler and his team were great. I started with Jay and he handed me off to Tyler, the manager, to help me out with my specific needs. Super wide feet, high arches, Plantar Fasciitis. Tyler was ready with a number of suggestions for me to try. I'll be back when it's time to replace these shoes and insoles!
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January 2023 by Clinton Crow
My husband has a bit of a shoe problem. He's been to Tradehome numerous times and always comes home with "the most amazing fitting shoe." But he never forgets to mention Tyler, the store's owner for the past year or so.I've been dragged in there a few times now to get a pair of shoes, and the service has been amazing. Tyler, or any of his associates, greet us, ask us what we're looking for, and give us the old school shoe salesperson treatment (lacing the shoes, putting them on our feet, etc.)Give them a try and support local businesses. Tyler and his crew do an amazing job!
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October 2022 by Lisa English
Great Selection! Intended to buy a pair of Hokas and some supportive inserts this afternoon. Gentleman working was NOT interested in assisting us at all. Barely responded when we asked questions, and he never came out from behind the register. We were the only two in the store. We left.
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November 2021 by sherry king
1st time EVER that I have been in your store & was completely ignored by salesperson!! Others were acknowledged, but ignored after initial "hello." Employee to busy chatting with a friend. You lost a sale as I purchase Dansko, Birkenstocks & Pickolinos. We were looking at Sorels and Keenes today...your loss.
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November 2021 by Rachel Kaphing
The gentleman who helped me was so nice and very professional and found me a better pair of shoes than what I went in for, 10/10 service
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June 2021 by Carly Vaitkevicius
Awesome service. We went in looking for hiking shoes for the short segment of the Appalachian trail we did this year. The awesome employee showed us a new to us brand. Light weight, great grip, water proof. Overall, good products and great staff.
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May 2021 by John Bolthouse
Have great sales people, and shoes that fit my feet.
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April 2021 by Steve S
Wife love the shoes sold at this store bought 2 pair
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December 2020 by Stephen Barrows
Great service! I purchased Echo boots and after about 3 weeks determined they were defective. Tradehome agreed and traded them for another pair. Unfortunately that pair just wasn't right. They were happy to give me store credit and I tried another brand altogether. The Danner hiking shoes were just great. Thank you for your great customer service and patience till I found the right shoes!
