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October 2023 by Linda Komejan
This place takes care of my car like it's their own. Saved me a huge bill at "Christian Brothers". What a rip off. They wanted $$$$ for work i just had done I just wanted an alignment. Scammed out of a 70.00 useless fee for useless fake inspection with repairs toting almost 3,000. Realituy 100. Mike and Jose are the most honest hard working mechanics I've met. If you think you have a high estimate elsewhereCheck with Torres tire and get your honoest quote and diagnosis.Not just tires. Many other awesome repairs ?????
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September 2023 by Juanita Juanita
Well I brought my business here.They fixed the problem, tried fixing the sensors cause he said it was needed but the guy that assisted my vehicle at the end and gave me my keys said it wasnt fixable and i needed someone with much more experience and that was fine yk. Got my car back great fixed the noise. Great thats what I wanted!! Awesome. Paid for sensors etc everything . Few weeks later I had another problem and called on a Thursday . The gentelmen said yes bring it in but won't be able to be fixed until the next following day great thats fine. I kept letting the gentlemen know I just wanted a quote so I know what im working with Ok. And I called again monday saying ill be bringing in my vehicle they said that's fine.. great. Well then I brought my car in payed my tow i also told them the problem and if they again just give me a quote. So again ik what im working with take ur time on fixing my car. Idc as long as its fixed. Anyways Along the way the mechanic got upset he was very rude and seemed upset. He told me he will give me a call monday very rudely after i also asked him if he can please pull up my windows if he gets a chance to take a look he said it should be fine like that nothing will be done to it that its been like that for a while so it shouldn't matter. Also at some point he said he culd not fix it and reffered me somewhere esle but whats funny is he didn't even look at my vehicle. So after telling me this i just told the mechanic that it's fine can i just get it moved somewhere else. To the point where im looking for another mechanic. Im coming out of pocket for all this. No problem, anyways he said ok i said ill come get the keys. Couldn't i tried calling once they said they tried calling me but i didn't receive it. Anways they towed my car close to the next building over! With my keys thrown in the car on the ground. LMFAO! MIND . I ASKED MORE THEN ONCE TO see its fixable if they can just give me a quote or sum NOPE LOL AGAIN I PAYED TO BRING MY CAR IN AND EXPLAINED THE REASON. HOPEFULLY NOTHING HAPPENS TO MY CAR IK WHATS WRONG WITH THE VEHICLE I HAD IT CHECKED MY CAR JS IN GREAT SHAOE OUTSIDE. ?ALSO THANKS FOR THE REFERENCE THEY ALSO SAID THEY DONT FIX . VOLKSWAGON AND SENT ME TO AUTO CARE LOL . WILL BE TAKing PICTIRES of my vehicle and posting. Won't be reffering or bringing business here anymore. YOU GUYS HAVE A GREAT DAY!:]
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August 2023 by SylviA A
Well i went to them first everything great second time around the main mechanic that owns the shop. Was very rude i brought my car in towed called to see if my vehicle was ok to bring they said yes bring ut in i told them the problem and the guy i spoke to gave me the a ok to bring it in. Bringing it in asking when they can fix it take there time no worries and that i just want to know how much it will all cost. Anyways lets get to the why the one star because they had a foul attitude. Does not know how to speak or communicate very well with customers. I was given the ok to bring in my vehicle and i just decide to not bring business here anymore. This was one to many times and if your from the community then you know who these people/folks are! Should have listen to the **** rumors??
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June 2023 by Kelsey K
Torres tire shop was amazing. I had a tire emergency while traveling they were able to get me back on the road so quickly even though I didn't have an appointment. Highly recommend.
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June 2023 by Cassandra T.
Very friendly, everyone treats you with respect. Any time I call they're quick to get me in and quick to get me out. I've had a couple cars in the last few years and they've been up front about both if something's worth fixing or not.
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April 2023 by Claire M
Brought my car here twice within two weeks for separate things and they were able to get my car in FAST and fix the problems even faster. They were very fair on pricing and great at communicating with customers. I won't bring my car anywhere else now!
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November 2022 by Robert Belbot
Awesome customer service. Fast and efficient work. Would recommend to anyone
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November 2022 by Evangeline Hoke
Had a lovely experience this morning! Mike was courteous, informative, and cheerful, both over the phone and in person. They were able to take my walk in appt right when I needed it and had me on my way in less than a half hour. Thanks for the good job!
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November 2022 by Ellie Wierenga
They do good quality automotive work &have good selection of used tires. Everyone is helpful &friendly.?
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November 2022 by Shelly Cupp
Away for two nights with my wife. Had a flat tire in Grand Rapids. Mike at Torres Tire took care of us! Put on a great tire at a great price, got us on our way. Great service, great price, great guy! Keep up the great work and thank you, thank you, their you. God bless! Bill Cupp
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November 2022 by Brandon Lutts
I had a roofing nail in my tire and had called other shops that were short or rude on the phone. These guys were friendly and just happy to help - turned out to be an easier fix and they had me in within 5 mins and out in less than 15. Either way they’ve earned my business because of how they treat people. :)
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July 2022 by Leanna Rittenhouse
All I can say is wow! I had two leaking/damaged tires, one punctured by a nail, and I thought my life was over because I drive everywhere for school and my internship. These guys had me in and out in 30 minutes! I couldn’t believe how fast, affordable, and professional the service was. Thank you for saving my life today!
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April 2022 by Miles Bothee
Super quick; ultra.fast service at a decent price.
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March 2022 by Nicole Osier
Used tires were really expensive, it’s was $200 for two. I got my car towed here because it was the closest place and it costs as much as brand new tires. I went and got the other two replaced at discount tire for cheaper and they were new. The tires were fine and everyone was friendly but just doesn’t seem reasonably priced.
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March 2022 by Mike Chen
They do a great job, got me back on the road right away
