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“Ga(e)rrison was SO helpful (I can’t remember if it was spelled with an “a” or an “e”), she noticed that I looked a bit lost and I was pretty discouraged that an item was out of stock. She looked for the product anyway and saw that there were more on top of the shelf - so high that she needed to pull out a ladder. I refused at first because I’ve worked retail and customer service and I HATED going the extra mile for customers, but I let her know that if it was no problem to her, she could go ahead. She had no problem with it and chuckled, saying “I do it all the time.” It was really sweet. She got me what I needed and was kind throughout the entire process.
Also, this place is insanely huge and just full of alcohol.”
“A fantastic selection and Sydney was amazing!!! She was patient as we were all over the store looking at different things and even recommended some awesome pieces that we ended up buying and taking home. I cannot recommend this place enough for their selection and prices and customer service. Huge shout out to Sydney! ❤️”
“You could write a book about how cool Shakedown is honestly! I really love the vibes inside and the many cool things to look at, they are the absolute best for thick quality glass, I bought a moonman piece which will likely last my lifetime, it's ridiculously thick quality glass!! The employees are super knowledgeable about the glass and very warm and welcoming . Not a wonder they have been around for over 30 years. Thanks again”
“Stopped in here for the first time today as a new cigar smoker. Great store and selection. The gentleman that helped us, I've lost the name (maybe Nate?), was a huge helped and took the information I had found online and pointed me in the right direction. I'm excited to try the ones he recommended and will post back once I have. Thanks for a great experience!”
“Good people, don't be fooled by the looks of those coming in and out of the store. If you're not a smoker, not the place for you. However, they do have some nice apparel to represent the West Side of GR called 616 West. I've purchased a few things from there, and I love it. Very comfortable clothing. Nice art work on the walls as well.”
“Hands down one the best smoke shops in the city, from every medium that you might be looking for: from simple vapes to glass/metal and fire then beyond to electronic rigs; they've got you.”
“Swap Meet J's is family owned and is by far the Best curiosities, clothing, jewelry, and smoke shop in all of Michigan heck in my mind the nation stop in and see what I mean.”
“The people that run this place are wonderful. If you need any smoking accessories this is where to go on the West Side. The prices are great and they often have sales going on. If my dollar is a vote I vote West Side Smoke Shop.”
“I got what I needed.
The guy seemed annoyed that I was naive about smoking accessories but in the end his service skills kicked in and the visit became more relaxed”
“Absolutely amazing! Connor and his team are extremely knowledgeable about all product in the store and are so willing to help out! I left a very happy customer, I will be coming back for sure!”
“Jeremy is so great and such a kind hearted person! He brightens my day and I can tell he really cares about the customer! I’d be surprised if he wasn’t a manager.”
“Overall decent place to get/find whatever your smoking needs require. Owner friendly/helpful but have had issues with other employees not being so helpful and little short with me a couple times, still good place to make a stop for almost whatever smoking device you need.”
“Wild Bills Has The Very Best In So Many Different Varieties Of Tobacco Products, The People That Work There Are Very Friendly And There Too Help With Your Choices, There Is No Better Place Too Go For Tobacco Users For The Best Prices!! ??”
“Family ran and super friendly. I dont drink alcohol but I go here for energy drinks all the time. Everyone that works there is super nice and they keep the place very nice as well.”
“I love this vape supply store because the employees are very knowledgeable about their products and are willing to take all of the time you need to answer any and all questions you may have. But sometimes I'm unable to find the pods or coils that I'm looking for, which is completely understandable when you think about it! I don't fault them for it either, as you can see I didn't deduct any stars!! I highly recommend them!”
“Best shopping experience ever. I could name everyone there, because they’re that nice and it’s worth learning their names! So much kindness exudes from these people. They’re knowledgable and so unbelievably kind. Leaving a bad review, probably means you’re just a bad person. Everyone here is a sweetheart, if you have a bad experience, that’s really your fault, not theirs.”
“Huge variety of everything to choose from. Nin was working and he was super nice and accommodating in getting me back on my route as I was lost and my phone died.”
“My go to close to home! Lots of variety for everything you could need. The two gentlemen working there today were super nice and knowledgeable about the product. Great deals on vapes rn I haven’t seen anywhere else!”
“The staff are always very friendly and helpful here. My husband and I find the coolest things here too!
We recently got the coolest lock boxes here. It has a rolling number lock that you can change the code on anytime you want.
It also comes with a little card that has the fourth amendment on it! I thought that was really really cool!
It has a little rolling tray that comes with it. The different choices of decorations on the boxes were what caught my eye.
I love this box!!! I definitely would recommend it to anyone who is looking for a little lock box.”
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“Yo So I went in to grab some Kratom and both Zach and Wes were very helpful and respectful of me and my service dog. Emma was loving on both of them. Very chill vibes in that place. I'll definitely be going back on the regular”