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“You could write a book about how cool Shakedown is honestly! I really love the vibes inside and the many cool things to look at, they are the absolute best for thick quality glass, I bought a moonman piece which will likely last my lifetime, it's ridiculously thick quality glass!! The employees are super knowledgeable about the glass and very warm and welcoming . Not a wonder they have been around for over 30 years. Thanks again”
“Ga(e)rrison was SO helpful (I can’t remember if it was spelled with an “a” or an “e”), she noticed that I looked a bit lost and I was pretty discouraged that an item was out of stock. She looked for the product anyway and saw that there were more on top of the shelf - so high that she needed to pull out a ladder. I refused at first because I’ve worked retail and customer service and I HATED going the extra mile for customers, but I let her know that if it was no problem to her, she could go ahead. She had no problem with it and chuckled, saying “I do it all the time.” It was really sweet. She got me what I needed and was kind throughout the entire process.
Also, this place is insanely huge and just full of alcohol.”
“I’ve been coming to the Wild Bills on Alpine Avenue (next to Wing Stop and Tropical Smoothie) for almost 3 years to purchase my cigars. Not only is the selection of cigars top notch (fresh, great quality, great prices, etc.), but the staff has always been polite, courteous and very friendly! I’d give more stars if I could!”
“Angal was amazing! When the system wasn’t processing a promotion, she proceeded to call 3 people above her on a Sunday to make sure that the promotion was honored! Great service!!”
“Good people, don't be fooled by the looks of those coming in and out of the store. If you're not a smoker, not the place for you. However, they do have some nice apparel to represent the West Side of GR called 616 West. I've purchased a few things from there, and I love it. Very comfortable clothing. Nice art work on the walls as well.”
“Love the worker’s energy the vibes when walking in is amazing!!!
only thing that hurts is i see my favorite brand no good flavors???
AMAZING sales! workers WORK”
“Stopped in here for the first time today as a new cigar smoker. Great store and selection. The gentleman that helped us, I've lost the name (maybe Nate?), was a huge helped and took the information I had found online and pointed me in the right direction. I'm excited to try the ones he recommended and will post back once I have. Thanks for a great experience!”
“The people that run this place are wonderful. If you need any smoking accessories this is where to go on the West Side. The prices are great and they often have sales going on. If my dollar is a vote I vote West Side Smoke Shop.”
“Overall decent place to get/find whatever your smoking needs require. Owner friendly/helpful but have had issues with other employees not being so helpful and little short with me a couple times, still good place to make a stop for almost whatever smoking device you need.”
“I got what I needed.
The guy seemed annoyed that I was naive about smoking accessories but in the end his service skills kicked in and the visit became more relaxed”
“Best shopping experience ever. I could name everyone there, because they’re that nice and it’s worth learning their names! So much kindness exudes from these people. They’re knowledgable and so unbelievably kind. Leaving a bad review, probably means you’re just a bad person. Everyone here is a sweetheart, if you have a bad experience, that’s really your fault, not theirs.”
“Great spot! They have a wide variety of drinks, snacks, basic supplies and are always adding new stuff and updating the store. The guys who work there are always so kind and helpful. Satine especially is my favorite person, he always makes my day when I see him!”
“Family ran and super friendly. I dont drink alcohol but I go here for energy drinks all the time. Everyone that works there is super nice and they keep the place very nice as well.”
“Great customer service with the 2 young men I deal with been goin here 8yrs now .very clean store well organized my favorite place to get my vape and other products”
“The staff are always very friendly and helpful here. My husband and I find the coolest things here too!
We recently got the coolest lock boxes here. It has a rolling number lock that you can change the code on anytime you want.
It also comes with a little card that has the fourth amendment on it! I thought that was really really cool!
It has a little rolling tray that comes with it. The different choices of decorations on the boxes were what caught my eye.
I love this box!!! I definitely would recommend it to anyone who is looking for a little lock box.”
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“Yo So I went in to grab some Kratom and both Zach and Wes were very helpful and respectful of me and my service dog. Emma was loving on both of them. Very chill vibes in that place. I'll definitely be going back on the regular”