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July 2023 by Anne R.
What a fantastic experience. We had a post-wedding dinner party & are so glad we went with Gilmore! They handled check-ins beforehand with professionalism and cheer, setup was a breeze and our on-site manager Brooke was very accommodating and kind. The buffet setup was excellent--no waiting till the food was down to the last scoop before refilling. And everyone raved about the food! I couldn't be happier and would use Gilmore again in a second.
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September 2022 by Doetje Lay
Jen wonderful. Ian very helpful. Wonderful burgers!!
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May 2022 by Mandalyn Kellogg
Super helpful and great personalities
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April 2021 by Alex D
Great food, multiple venues, awesome catering, fantastic music scene, and the staff is stellar. One of my favorite place to take friends and family for a great meal and experience
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March 2021 by Panterra Coach
Gilmore Group catered our wedding this past weekend and it was fabulous! Not only was the food amazing and fresh.... it was continually refilled on point. Our “Superman” Charlie, of Gilmore, not only managed the ins and outs of the event but he checked on me the night before and throughout the afternoon to make sure I was doing fine! Charlie and the Gilmore group exceeded our expectations. Without a doubt this is the organization you want catering your special day. Highly recommend!
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March 2021 by John Hosler
Kirby Grill Room: Thinking I would support a local business and treat my wife and children to a fine dining experience, but this was a major disappointment.Walking into loud music and our waiter showing up in sneakers, jeans and a tee-shirt was a sign of worse things to come.My son ordered the Valentines weekend special, a medium well beef tenderloin with grilled shrimp, asparagus and potato.The food arrived slightly cold, my sons steak was raw and cold in the center and it was covered in caned minced garlic. The waiter could tell we were not satisfied with how it was cooked and also commented that it was not cooked. We also asked for drink refills at this time.They took the beef and returned it "refired" and still not medium well.After that we only had seen our waiter toward the end of the meal and never recieved out drinks.The manager stopped and commented that she yelled at the chef several times and swears that they can cook a steak. She went on to say that she would keep yelling at them.They did credit one of our meals, but the experience was so bad that we will not be returning.Disappointed family.....Poor servicePoor FoodPoor Management
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July 2020 by Joe Sarber
We decided to celebrate new years at the 20 Monroe Live venue. We purchased VIP tickets in one of the booths on the Mezz. They were very disorganized giving us the wrong wrist bands and there was much confusion of the value of the drink tickets. The "Lavish Hors d'oeuvres" that were promissed were cold and not at all what was advertised. There was no carving station as promised, domestic cheese display, wood grilled vegetable crudites, fresh petite vegetable summer rolls, sliders, artichoke dip and several other items that were promised. We asked the staff where these items could be found and we were directed to small tables with four very poor quality and cold items. We did get cold pizza after twelve from one of the very low end pizza chains.We were lead to believe that by purchasing the VIP Mezz tickets that it would be a restricted area to only VIP ticket holders instead there was a lot of general traffic walking through the area creating congestion and security issues.I will say that the second DJ was awesome and entertaining. The first DJ played music that just did not get the croud enthused and pumped up. There seemed to be pleanty of staff but they were not organized well and uninformed as to the plans for the event.Over all it was a very disappointing night for the $150.00 per ticket that we paid. We love this venue and have always been very happy with the Gilmore group. We will have to rethink our plans for next years celebration.
