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January 2024 by Celton W
I’ve been there a few times and always been treated great. My most recent experience was superb. Phil was outstanding and so was the other gentleman. (Apologies but I didn’t get his name)
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January 2024 by Emily Brink
Great service and communication from staff. There’s some very kind and positive people working here. Absolutely would recommend!
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January 2024 by Mike Feinauer
This was the best experience that I have ever had taking my car in. Phil was the most charismatic, polite, knowledgeable, and well communicated mechanic I have ever met. Could not recommend going here more!
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January 2024 by Ali Salisbury
I don't usually write reviews, but the employees at Oil Changers on Leonard have always provided excellent customer service to me, its definitely time for me to leave a review. They're all so incredibly personable and knowledgeable. My engine burns oil really quickly, I travel a ton and was getting oil changes every two or three weeks before I started going to them. They've provided me with useful information and advice on how to get more usage out of my oil, to prevent me from spending almost $200 a month on oil changes. The owner, Phil, is so great to work with and it's so nice chatting with him every time I go there. He treats my vehicle like a patient at a doctor's office and has me come in regularly to check the status of my oil, rather than changing it constantly, in order for me to get max oil life. I used to go to a different oil change place and they never gave me any recommendations on how to improve my oil life, they just took my money and sent me on my way. I believe Oil Changers actually cares about their customers, rather than just trying to make a buck. I'd recommend them to anyone.
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December 2023 by S D
I came here for an oil change a couple of weeks ago and could not have been more impressed with the staff and their service. As a female, I dislike having things mansplained to me and that often happens at places like this. I was pleasantly surprised by the professionalism of Phil and Geno, and appreciated Phil’s explanation of what service was needed and why. I will definitely be back!
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November 2023 by Collin mccloughan
Went in for an oil change, my oil was clean so they didn’t do a change. Topped off my oil, coolant, and wiper fluids, filled my tires with air all for no charge. Highly recommend
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November 2023 by Desiree
Excellent customer service, been here multiple times in the last couple years. They take their time and do a thorough check of my car every time I’m here.
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October 2023 by Bruce Thompson
As a Professional Engineer, I am not easily impressed.This business impresses me immensely.They do not simply give you an oil change at a good price.You will also be treated to them stepping down a checklist (even to the extent of announcing when a fluid level is checked and that the cap is then secure) for oil filter, headlights, tail lights, backup lights and hazard lights.Visit them next time you need an oil change. You'll be impressed as well.
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October 2023 by Jared Eckley
My wife and I came in while traveling because our transmission was acting up and we were already in desperate need of an oil change. Phil and his crew were so great, honestly the best oil change service I've ever had. They were very personable, funny, and didn't judge us for our poor car maintenance. He wasn't trying to constantly upsell us on things we didn't need like so many other do, he was just straight with us and very helpful overall. Really appreciate the work they did in our time of need!Services: Transmission
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October 2023 by Chloe Damron
As a college age girl, it’s easy to feel like you’re being taken advantage of at car shops, but this is a place I trust 100%. They’re honest, kind and efficient. Especially appreciated Phil, Dan, and Gino on my last visit, they were very honest and helpful!Service: Oil change
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October 2023 by Jessica Compton
BEST OIL CHANGE EVER. I’ve had bad experiences at other businesses in the past (so bad that an employees mistake had totaled my car in 2014). With that being said, I’m usually on edge about getting this service done. Wendy and Phil were incredible. They were not only friendly but they both had a genuine, positive energy about them. They were extremely communicative with each other while working on my car and treated me kindly throughout the entire process. I’ll be coming back to this location and spreading the word to all my friends/neighbors :)Service: Oil change
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October 2023 by Brett Bethke
I came in around 6-630 on 10/9 and Phil and the blonde haired lady(forgot her name), were very pleasant, kind, and great communicators. Everything was very efficient and helpful and I will definitely come back.
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September 2023 by Kelsey Juergens
I would have never thought I'd actively say "this was a wonderful experience" regarding an oil change, but the words definitely left my mouth. About a month ago was my first visit and it was so nice. The staff (Wendy and Phil) is friendly and warm. They aren't condescending, nor make you feel bad if you've gone over. As a woman, I can say I've been talked down to before in similar circumstances. But that wasn't the case here. They were fun and seemed to enjoy each other's company while working. Very hard-working individuals and I'll definitely be a returning customer just based off of my first experience.Last night after work I dropped by for a top off and was impressed yet again. Wendy is truly a professional. She took what could have been a conflicted situation (another guest did not pack their patience) and de-escalated it quickly and the guest walked away happy. This individual was upset they had to wait for an air fill for their tires and was vocally putting down the staff members. Wendly handled the situation like a champ. What could have been uncomfortable for many people (this customer was yelling/in a bad mood from the get go), simply disappeared into nothing. She is a gem. Way to go!
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September 2023 by Sofaking S.
pulled in with my car running left with it on a flatbed truck with them blaming me for it saying it was my ignition or my key when it was the wire connected to the engine disconnected due to changing filter. Instead of working with me, they blame it on me and I still have not heard back from corporate a month and a half later after I had a signature from the manager stating he would cover anything. Plainfield location.
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September 2023 by Devin Blaylock
I came for the first time in the beginning of 2023 and had a great experience. I knew this time around I was very low on oil and decided while I was in town I would stop at Oil Changers (I live about 45 minutes from this location) and get my oil changed. Both times the employees have been super friendly and very talkative, not just about car stuff. I have never felt more comfortable at a oil change place before. I'll continue to drive to this location when I need my oil changed simply because of the great service I have been provided