-
October 2023 by Marti Atwater
Nick and Mike were outstanding - friendly and conversational while being totally professional and focused on getting the job done. They were equally careful with the cherished antiques and everyday furnishings. This is our second experience with SMS. Based on the first move, I didn't hesitate to call on them again!
-
August 2023 by Jill Junewick
The movers were very polite and put everything where I wanted it. My furniture was wrapped securely and other items were packed nicely in boxes. Great experience!
-
August 2023 by Mary Wierenga
We had an excellent experience moving our mom into an assisted living facility. Courteous, efficient mover, all items undamaged. Excellent pre-move communication from coordinator. Great job, everyone! You have our vote!!!
-
August 2023 by Jack Hopkins
While we were apprehensive about moving from the home we built 33 years ago, the team at Seniors Moving Smarter took so much worry off our shoulders. Led by Marjo Stauffer, and through her carefully led conversations, we were provided a beautiful floor and wall-hangings plans which upon execution remind us of our previous home and yet represent her creative genius. We highly recommend this team of women and the men who moved us to anyone. The price was well worth removing the concern we had leading up to our move; the outcome has been remarkable. We thank them for the care they provided throughout the process.
-
August 2023 by ray a.
These guys are amazing! Each one of them were awesome, professional, respectful & hardworking. My family recently used this company to help clear out a large house where our mother & grandmother lived for over 60 years. Her recent passing at a feisty 96, showed us how much she really loved "stuff". Alot of stuff. These guys show up with an organized work plan & get the job done pretty quickly. They handle it all. From taking out the piles of trash to wrapping items (of any size) for storage or to be shipped to you. They go through everything & let you know what is trash or treasure; which helps for an estate sale or whether to toss or donate an item.They are worth the money & can really help relax one's mind as to what to do with a loved one's stuff. Great business!! The Silverstone Family thanks you!
-
August 2023 by Brandon
I have used them twice in the last year to move my mom. Office is very responsive and thorough and the movers are professional and efficient. Would definitely use them again. Can't recommend enough!
-
June 2023 by Tammie Clark
I would not use you the treatment you gave my sister and over charging and coming late. For the price I cannot give a good review and I will not recommend to any one.
-
June 2023 by Evelyn McNeil
I am absolutely disgusted with this company. We got a pretty big but decent quote for moving our heavy furniture. First this original company overbooked themselves and brought another company out four hours late. We were told because of the huge delay and issues that we were going to get a discount. For a total of 12 hours of work my widowed disabled grandmother had to pay $4500 for two truck loads of work. This is absolutely disgusting and the two ladies on the phone had so much attitude towards us trying to figure everything out. No customer service care and no regard for the seniors that are vulnerable and needing the assistance without taking their life insurance. Very disappointing. The workers that came out were from their sister company and they were the most respectful and helpful than they people working here. After breaking down the bill ourselves we found that $1400 is accounted for 3 hours of drive time total. Now you tell me if you wanna pay for that kind of service.
-
June 2023 by Karlie VanWingen
worst service ever. the people are so rude at the front desk. after being screwed over by the movers not coming until 3 hours after they were booked. they charged me another 1000 then what they said. do not go here
-
May 2023 by Nancy Smiralia
Kudos to Liz and her very qualified staff! From the office team to our movers, withLiz coordinating everything it made whatcould have been a very stressful day seemabsolutely effortless. Thank you all at Seniors Moving Smarter for your consideration and help. I highly recommendthis wonderful company for any senior whois looking for the best movers anywhere!
-
March 2023 by Nancy Ayers
I contacted Senior Moving Smarter several months ago, to begin planning for my elderly father's transition. Liz was kind, professional and understanding. This past week, I contacted Liz following my father's passing. She worked with my schedule and quickly organized the guys from White Mitten Moving. On moving day, they arrived on time, loaded up furniture and clothing -delivered items to Goodwill and took items to be disposed of. The staff were professional, kind and responsive. What a wonderful service and wonderful staff. Thank you Seniors Moving Smarter and White Mitten Moving!
-
March 2023 by Jeanne Bolster
My mom moved out of her home of 51 years. There was so much “stuff” to move into her retirement apartment and the rest out of the house. Everyone on the packing team, moving team and planning team were absolutely wonderful. They worked within my schedule, which I am so grateful for. Most especially they worked so hard and so efficiently and yet we’re extremely patient and kind at every step. It was a wonderful experience in what could have been very exhausting and stressful. So very appreciative of all they did!!!
-
March 2023 by karen rinker
We used this company now three times to move my mom from one location to another and each and every time we are extremely pleased with the professionalism and the respect of her furniture and wrapping and taping up everything. You will not be disappointed by this company.
-
September 2022 by Steve Dirksen
Larry and Josh were fantastic movers. We provided them with a challenge to empty out a home that had been not well cared for. They worked hard, asked good questions, took care of what was needed, and completed things on time. Thanks!
-
August 2022 by Leanne Gusky
Seniors Moving Smarter moved my mother 3 times in Grand Rapids. Each time mom and I were extremely pleased with their professionalism. They took extreme care with each piece of furniture, wrapping each piece in blankets and/or bubble wrap. They treat your furniture as if it were their own.Liz and Carl are very cordial. They respect their customers and their feelings as they may be going through the emotionally difficult time of downsizing, which my mother did 3 times. I am grateful to them for dealing with us as if we were family.I would highly recommend Seniors Moving Smarter to anyone of any age who wants their move to be as easy and pleasant as possible.
