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November 2023 by Tanesha Berry
I visit this Rite Aid often, and Dana is the BEST always welcoming customers and providing top notch customer service (My nickname for her is Sunshine for obvious reasons). James, the manager also does a great job in assisting customers - this is my favorite place to shop!
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June 2023 by Kamel Pepellashi
Very good place to do shopping. The associates were very kind and helpful.And you find good product with good prices. You collect bonus points and turn them into store credit. Very good deal.
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May 2023 by Scott Wells
Scheduled a COVID PCR test online for my fiance and me. At the store, they told us they stopped doing testing a while ago and aren't sure why customers can still schedule online.I am happy to reasses review when they correctly update their information.
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April 2023 by Skye Schader
Needed a PCR Covid test for my employer and I was able to go online this morning and book a same-day appointment at the Burton Rite-Aid. I received a confirmation number, email, and everything! When I arrived, the lady at the drive-thru plainly told me they no longer do testing and shooed me away. I asked where I could get another free PCR test, and she advised me to go to another facility entirely. Not only was that test NOT free ($50 just to walk through the door, and unable to tell me whether my insurance will cover the actual test), but it was on the complete other side of town! I am currently Covid positive and it took every ounce of my energy to get to that Rite-Aid for the CONFIRMED appointment. How devastating to be rudely turned away and then absolutely misled on where to find a similar service.
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March 2023 by Susan Verwys
I am so thankful for the team at this store. I know the pharmacists are concerned about my well-being. The other employees are helpful.
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March 2023 by Bliss
Cashier Dana is obnoxious, she talked down to me the entire time and wouldn't let me get a sentence in before interrupting me
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August 2022 by Dionne Ventress
This location rocks especially as a person of color I truly felt welcomed and shopped in peace with out being followed areoundthe store. The cashier was extremely friendly and very helpful even funny, I will be back and this may be my new place for drug store makeup!!
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May 2022 by Sum Pi
Employees are very attentive! Especially the short girl with glasses at the check out counter is someone rite aid should employ at all locations. Polite and make customer feel welcomed. 10/10 all the way. Keep it up!
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May 2022 by Gerald Nystrom III
Won't pay their people enough to take the shift to open up their store within the specified online times.
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May 2022 by Maggie Zick
Dana took care of me when checking out and she was the kindest and most genuine person. I’m sure everyone working here provides excellent customer service, it shows, but Dana really was amazing. Great job!
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March 2022 by Bill Cleveland
Attentive service is apparent from the moment you walk in the door. The staff goes out of their way to greet you and offer help. With a medium box pharmacy, finding the exact product you seek can be a challenge and the staff helps with this. Pharmacists do a great job, although reaching them on the phone can be problematic due to staffing issues.
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February 2022 by Mary King
Employees helpful. Out of stock on sale items. Prices not updated accurately to reflect sales. Half customers not social distancing or wearing masks. Store appears neat and clean.
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January 2022 by Christeena Lee
The pharmacist was extremely rude to me. I asked politely if I could schedule an appointment over the phone to receive the booster shot and the lady told me “no” and hung up before I could say anything. This isn’t the first time someone has been rude to me at this rite aid.
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January 2022 by Diego Rojas
Avoid this pharmacy’s drive. It takes forever. 40+ Minutes trapped waiting for a prescription with no movement. Never again!
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November 2021 by Aubrey Barrett
i love this store the staff is amazing the store is clean and most of all Willie has great costumer service!
