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September 2023 by Felix Purcey
We accidentally overcalculated the time needed to get there, but even checking in 40 minutes early, I got my labs done right away. Quickest appointment I've had in a long time but I'm sure there could easily be a wait on busier days, they didn't seem booked at all or at least not around 9am.
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April 2023 by Tate VerDuin
I was having a difficult time having a request for labwork sent over from my doctor. One of the attendants wrote down a fax number for me to have the information sent over to. As I proceeded to try and call my doctor to have the information faxed, the ladies in the office decided to stand in the waiting room and have a conversation about how frustrating the healthcare system can be these days. May I suggest having that coworker conversation out of earshot from the patient currently having a frustrating experience? Very uncomfortable experience at this office.
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December 2022 by A P
Had an excellent experience at this Quest Diagnostic Center! Had an appointment and they took me right on time. Was in and out quickly! Very clean and orderly center. Jane and Sherry made my experience wonderful and because of them, I’ll definitely use Quest again! Thank you, Jane and Sherry!
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December 2022 by Adrienne Banovetz
Service here is fantastic! I have been waiting 6 days for test results that normally would take 24 hours at spectrum labs. When I called for more info they said it could take a maximum of 10-14 days for results because labs are shipped to CA & NE. Quest is cheaper than Spectrum but time is money! 24 hours at spectrum vs up to 2 weeks at Quest-you decide.
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December 2022 by Bryce Bontrager
The service is great here but it is very hard to find. There is no sign outside! Enter where the sign says “Office Entrance” then go upstairs or take the elevator. My wife uses them often and has had good experiences always. Just wish it wasn’t so hard to find! The 1st time we tried to come here we ended up leaving and going to another location because we simply couldn’t find it.
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December 2022 by Joanna Schneider
We needed to have a test done and we’re out of our normal area. We called and called but no one ever answers the phone, but we headed here anyways. It is not easily visible amid the other stores in the strip mall as it sits in the corner on the second floor and the signs around it just say “Fitbody Bootcamp” and “El Burrito.” My husband went into this place and was told that they could not don’t do the tests he needed when he’s gone to other Quests on many occasions.
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December 2022 by Austin Reid
Shery is the kindest lady I've had the pleasure in interacting with in some time. Great work ethic and extremely knowledgeable! THANKS
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December 2022 by wincar jan
Very helpful staff. Thank you
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December 2021 by MICHAEL SCHAPER
I made an appointment at Quest Diagnostics for my annual physical blood work. The Grand Rapids downtown site I frequented in the past has moved from 515 Michigan St NE Ste 101 to 1971 E Beltline Ave NE Ste 209 in Knapps Corner by the Meijer. It was a little hard to find as there is no outside signage for the Patient Service Center. Once in the plaza, I finally discovered I needed to go through the doors labeled “Office Entrance”. From there you can take the stairs or an elevator. Once you reach the 2nd floor, head to the right. Hope this helps others that plan to use the facility. Anyway, once I arrived on my scheduled appointment time, I was in and out in less than ten minutes. The blood draw was painless. WONFERFUL service by the 2 women working there. I highly recommend this site for lab work.
