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October 2023 by Isabella
I just bought a 04 Grand Prix with tons of issues. I was sure it would take forever to get everything fixed, but Brian was able to knock everything out in a little over a day. He's a super honest guy and all the work he did was more than affordable. I'm so happy to have a drivable car again and will be coming back to him for any future repairs!
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August 2023 by Karel Powell
They got me in quickly,diagnose the problem and will have the same day service.The guy was really nice and explained things thoroughly.Would recommend them highly.
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May 2023 by Nathan Klok
Nothing but the most respect for the manager at the garage on plainfield. No bad taste in my mouth here.?
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December 2022 by Shawn
Drop my vehicle off for service Besides my truck getting vadelized , took boxes and tools going , truck mirrors gone and I told him they were about two weeks before be able to afford the money to get it fixed turn around and they had it towed out cost me $600 Not even a phone call or anything just towed my vehicle out of there. And I asked why didn’t you call me I would’ve gladly came got the vehicle oh we lost your number put his response. How unprofessional courtesy call would’ve been enough see you in small claims court very quicklyService: Transmission repair
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October 2022 by Eric R
I brought my car into the Plainfield Avenue location to have my front brakes repaired. After handing over my key, the young man working the counter told me I couldn't wait inside - \
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October 2022 by John Hibma
Our daughter has an older Jeep that we brough to Quality because it wasn't running right. Jesse worked on it for 2 days straight, wasn't able to solve the issue despite putting in several new parts. He didn't charge her a penny because "we didn't fix it so we won't charge you". That kind of integrity is so rare in today's world. Obviously we now give Jesse and his mechanics all of our car service work. I can't recommend their work enough. Every other service they have done for us on multiple cars has been top notch in every respect.Services: General repairs & maintenance
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June 2022 by Sam VandenBerg
Did not put ABS speed sensor rings on the new brake drums for my 2007 Ford Focus then claimed otherwise. Had it redone elsewhere since I didn't trust them after that. I won't be bringing any of my vehicles to Quality Express again. You shouldn't either. There are plenty of other shops around. Terrible.Service: Brakes
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December 2021 by pat Walters
I've been going to quality exspress for about 15 years and am always happy with there prices and workmanship. Mr Walters
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October 2021 by Michelle Mishler
Communication with customers is certainly lacking here. Based on my most up to date conversation with the manager I expected to have my car done on a certain date, and at 4:55 I called to follow up about not hearing from them and he said that they'd need another day.Just generally not professional, and very much unlike my experience there the previous year. I wouldn't go there again.
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October 2021 by Isaac Hansen
Had them mount a tire and now it leaks. No warranty. Says they clean the wheel when they mount tires but won’t repair the leak if it’s from a dirty wheel. Don’t get scammed by these amateurs.
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September 2021 by Justin Hopkins
I take all of my vehicles and my family’s vehicle here. Great place even better work. 10/10 would recommend
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July 2021 by William Shannon
Thought I had a major problem. Turned out to be a simple seal. Work done quick and right. Best of all a great price.
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July 2021 by Cedric Tenorio
Great place to take your ?
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June 2021 by Garth Brown
Love the service here. These guys will tell you if it's actually worth spending more money on a lost cause or not. Will def keep coming here for repair work.
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May 2021 by Theresa N
This Monday 4/19/21 - They offered affordable and competitive prices! Their service was quick, honest, and friendly. I am new to the area and will be coming back here in the future if needed. I would 100% recommend this place to family and friends! I sat in their waiting area and saw them interact with many customers and witnessed their expertise.