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November 2023 by KayDee
I love Quality Auto, and have been coming here for years for oil changes, car batteries to engine repairs. I also have recommended them to my family and friends. ?
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October 2023 by Nic Jensen
Extremely quick to diagnose problems, as well as quick to communicate what was wrong with my vehicle to me. Had all the work finished by the end of the day and gave me my oil change on the house simply because it was my first visit with them. I won't take my car anywhere else from now on :)Services: Auto engine diagnostic
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October 2023 by Kathy Gray
My MechanicYou chose a profession you’re good with your handsAnd help fix the things we don’t understandYou get lost in your work time just seems to flyYour integrity is stronger than money can buyYou do little extras not found on the billYou have a kind spirit with a strong willIt’s hard to trust a mechanic these daysThe stronger the need the more that you payBut that’s not you you have a good heartGenuine and honest not playing a partWith you in this world I feel we’re all blessedNot cutting corners you don’t settle for lessThank you for doing all that you doI know God’s is proud shining through youKathy Briel-Gray9/10/23
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September 2023 by Mary M
Tommy went out of his way to help me out and get my little Ford Ranger safe to drive without breaking the bank. Highly recommend this shop
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August 2023 by Cydnee Rozanski
Best mechanic I have ever had! I highly recommend, very communicative and gets the job done! I tell all my friends and family to go to Tommy!
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July 2023 by Ryan Moore
My son was getting ready to move to school and his AC crapped the day before we were moving him - they were able to fit us in that day and pricing was very reasonable.I highly recommend using them.
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June 2023 by Isabel Lorenzana
I have taken my car here for about a year or two. Best mechanic i have ever been to. They offer quality work at a fair price. I have always left happy with my customer service.
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June 2023 by Elijah Thompson IV
I recommend anyone to bring your car here. Perfect service, very professional and even sent their driver (old man Charlie) to pick me up! (Love that guy!) literally the best auto mechanic place in Grand Rapids!Service: Brakes
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May 2023 by Nathan Kerby
Got me in same day, fixed my brakes and Lower water outlet housing by the next morning. Great service, good price, will be using them for the future and referring.
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April 2023 by Susan Roskelley
Came into town this afternoon and my brakes started making awful grinding noises. Was able to get my car into the shop in minutes and the team replaced them in an hour and a half. Crazy efficient, inexpensive, and incredible service. I am so grateful!
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April 2023 by Nance Robson
Service was exceptional! We live downtown, and they picked up and dropped off our car that was serviced.
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February 2023 by Sierra Virden
Incredibly nice people and awesome service. Had a problem with my car door and they got me in the same day and had it fixed by 9am the next morning. Kept me updated the whole time with great communication.
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February 2023 by Nadine Rewa
Quality has been amazing to work with. Great service all around. I'm on my second vehicle going to Quality and will keep coming back for all my vehicle needs!
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January 2023 by Bill “Thunder” Armstrong
Went in for a break disk replacement and the did just that. No bullshiting involved. They had it done by the next day all for a fair price.Service: Auto brake repair
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July 2022 by Liv B.
This is arguably one of the best auto service centers in the city. I came in for some basic repairs (brakes and wheel bearing) and Tommy was able to walk me through some more repairs he discovered. He went over pricing and ways he could make things more affordable for me. He even cleaned up my rear brakes and drums free of charge! He was super thorough, honest, and kind and explained things in super easy terms. They did a great job and I left with what felt like a new car! Would recommend to anybody - just make an appointment ahead of time!
