-
January 2024 by Miracle Traveler Support Team
I check out a few other places on division and Pyramids really impressed me with their network of people to solve any issues I had that came up. I bought from them a couple times and one of the cars I got from them had an issue with the transmission and they helped direct to one of their business partners who helped me out.I understand that they are not selling new cars don’t have control over some things but what they do have control over is their ability to serve. I was really impressed!!!
-
January 2024 by Milena Dias
STAY AWARE OF THIS PLACE!I bought a SUBARU 45 days ago, they said everything was perfect in the car, no issues at all. Last week all the lights went on, I came to the Subaru and I have to change the transmission valve body which is about $3200. They sell the car pretending it is good and a couple weeks later the problems show up. Now I have to spend time with the lawyer to figure out because I Paid $6,600 in a car and 45 days I have to spend $3200 because they are lier. Unfortunately I just saw the reviews after I buy the car. But I’m looking after my rights.
-
January 2024 by Michael Krugh
Very friendly service, reasonable prices, easy scheduling, very knowledgeable I'll be taking the rest of my vehicles in for window tint.
-
January 2024 by Faris Terzic
Great experience, Ahmad and his family were very helpful and friendly. Went above and beyond to make sure I was happy with everything. Definitely recommend.
-
January 2024 by Richard Carten
Had my RAM LIMITED windows tinted last weekend great job and a really fair price, thanks again Ahmad.
-
December 2023 by Lukus Sun
Had a great shopping experience here at Pyramids Auto. I was in the market to get a vehicle and the owner himself came out to help me look for the perfect car. Professional and family owned, I would highly recommend this dealership!
-
November 2023 by Devin Haberling
Awesome family owned place! Super personal and friendly. Always willing to work with you and give honest, best deals!
-
October 2023 by Michael Murray
I came to pyramids to avoid any hassling with the large corporate dealerships low balling me on my vehicle trade in. Was searching for a great vehicle for my daughter and Ameer from Pyramids gave me multiple great options for a trade in. Easy to work with and also made the experience super simple. I’ll be coming back for a vehicle for myself and most likely when my son turns 16 as well.Thank you again
-
October 2023 by Nurcihan Yıldırım
I bought a brand Volvo from Pyramids Auto on October 13th. Unfortunately on the ride home the engine started to make noises. I took a video and sent it to the dealer. They said they had been driving the car all week and it was fine, that the noise was not a problem, and that I purchased it for a cheap price. This sales rep was rude and yelled and screamed at us, so we agreed to pay half the cost to get it repaired. It took a week of me chasing them down to follow through. I eventually purchased to part myself and had mechanic fix this engine. I don't want anyone to have this experience when buying a car, and I do not recommend this car dealer.I AM ADDING A COMMENT BASED ON YOUR ANSWER.1- I return to you a rude term such as paranoid!!!!!!!!!!!!! Just calling me that way sums up the kind of car dailer you are.2- You have no right to yell at me.3- I paid the full price for the piece. Even though I sent you a message asking you to pay half, you did not respond to me.4- You showed the repair price as double and only I paid. and you didn’t pay any money to the mechanic. So I paid the entire repair bill.5- - It is true that I did not agree to return the car. Because my already limited budget was not enough to pay car purchase and sales taxes twice. 6- Finally, my conscience is very clear, I have the video of the vehicle and your messages as proof that I am not lying.7- I WANT TO REMIND YOU THAT I AM NOT THE ONLY ONE WHO MADE A NEGATIVE COMMENT!!!!
-
October 2023 by Oliver Bokma
Bought a 2011 Subaru Outback from this dealer. They posted on marketplace that the car ran great without a problem. Sure enough, showed up at the dealer and turns out the engine had a substantial leak. I asked about the leak and the salesman told me "Yes it has a leak but its not a big problem". I decided to trust the salesman and his word, and bought the car. I immediately brought the car to my mechanic, after he looked over it, he found a engine crack, hence the reason of the leak. He told me the engine would need to be replaced. I went back to the dealer to see if they could make up for misleading me and they said they would give me a call back. The dealer never called me back or ever followed up with there promise. This isn't a dealer I would do business with, they do not have my blessing in any way as a customer.
-
October 2023 by Phillip Harden
Very hospital down to earth owner at this dealership. Came here with my sister-in-law to help her pick out her first car for college commutes.Great experience! No pressure! Positive energy!
-
October 2023 by Julia R
Great company! Bought a car from there and I've never met people who were so attending to exactly what I needed. Buying a used car is hard knowing they're sold "as is" by law, but this family owned business was honest and clear about everything which made my buying decision much more comfortable for me!
-
June 2023 by Tiffany Matecun
BUYER BE WARE. WHAT EVER YOU DO DO NOT BUY A CAR FROM THEM. Purchased a vehicle after diving for 20 miles engine started knocking. Have to replace it. There are a lot of bad reviews about this company. Please if you have a complaint file it with the Better Business Bureau and also Department of Automotive Complaint MI. Maybe if enough people complain something will be done. I surely do not want anyones else to fall pry to there dishonesty.
-
June 2023 by Cait Loves Kitty
Wonderful Family Owned Business! Great Customer service abilities, always working with you to make sure you get the best deal! :) 10/10 recommend
-
May 2023 by Tiffany M
BUYER BE WARE!! DO NOT BUY A VEHICLE FROM THIS COMPANY.Bought a car for my child. When we test drove it they keep asking how far we where going, also car was on E (hardly any gas). Drove it home , about 20 miles, and parked it. Waited for title to come to get plates. Took car for first drive within 25 miles engine started knocking. Made contact with them the are unwilling to help. They knew they car was bad and sold it to ** anyway. We know have to put a motor in it, plus other things too. Do not spend outer hard errand money there.
