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“Great customer service friendly staffing helpful and very knowledgeable thanks to clerk #14 for amazing service today on Mailing instructions thank you Hussain for great customer service today he was fast friendly and knowledgeable I will visit the center point location for faster and great service when I’m not near my home location amazing service time thank you again”
“I popped in earlier today to get packaging for an international shipment I was making, and the AMAZING employee there made sure I had all the paperwork I needed and was prepared. When I got it all sorted and came back, there was a long line and she was by herself. I, and everyone else in the line (we openly talked about it), were stunned by this woman's grace and professionalism. GIVE HER A RAISE.”
10AM - 4:30PM
120 Monroe Center St NW, Grand Rapids
Post Offices
“Had to come here because no one working in the hotel knew what to do with a properly stamped and addressed postcard. Nice branch, friendly competent worker, clean, bright. They must be a little short on space because they have their pumpkins up front instead of hidden from public view in the back.”
“A little out of my reach personally as the bus doesnt go there, but the service and the peace going in the check my box; everyone has always been very helpful and able to problem solve quickly what is what. Even when I have 20 questions, remembering that even if I get frustrated, that I can ask for on paper information, if that is what I need. I am multisensory impaired, so for me... this is a great office, calm, nice layout, and knowledgeable staff.”
8:30AM - 5:30PM
1680 44th St SE, Grand Rapids
Post Offices
“There was quite a long line/wait to mail a package. The staff was friendly and helpful though. It isn't the staffs fault that this is a small post office and it fills up quickly.”
“Dominique (hoping I spelt it right) was so helpful this morning. She's like sunshine: she was so patient and helped me navigate something I haven't done before. Thank you for everything!!!”
“Mi aplauds and congratulations to whomever is running this facility, I was loaded as soon as I got there in less than 20 minutes I was ready to go. Unfortunately their policies about been one hour earlier of the official appointment is not generally known. But that is an issue between the broker and the usps management we the drivers should not be penalized because their lack of communication
But this operation should be the norm
Not the very rare exception among
Postal annexs .
Even though I was scorched by this blemish in my punctuality.
I congratulated the management.”
“This post office is amazing. Went to do a renewal of a passport. Got to work with two different employees. Both were very knowledgeable with a process and able to put me at ease. Was a great experience. Would highly recommend this post office.”
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“I worked with Pocahontas who went above and beyond today. I had issues with my bank so I couldn’t actually use the post office for my transaction, but she was dedicated, kept my transaction suspended and even came back over her lunch to attempt the transaction. Thanks to her service I have a renewed faith in the post office and she was by far the best postal service employee I have ever interacted with!”