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February 2024 by Christopher Rhode
Great selection
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January 2024 by M Rouge
Everything I needed and didn't know I needed all in one stop for my furry feline baby. Not to mention best prices I've seen in the 6 years of having a pet.
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September 2023 by Dana Bravata
I love how friendly the staff is. They always ask if you need help, if you need your things carried out to your car and I got my baby boy Rand from them. He's a wonderful cat.
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August 2023 by Eva Nnn
After today’s visit we will not return as long as Linda works there and can scare children and threaten people. She was highly irritate when told I would be calling her boss to file a complaint. Tried to snatch my phone from my hand and products that I was going to by. All because my autistic child wanted to hold a cat. We were told NO not allowed even though signs said welcome just ask. She proceeded to rip the sign down over my child’s head which scared her. A lead shift person like this shouldn’t be allowed to be on a floor helping customers.
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August 2023 by Sandy Schumaker
Brought my yorkie into use dog wash stationIt was amazing how clean and well stocked they kept their wash station. I've been to some that I refused to use their wash station because it was unkept dirty dog hair all over. Anyway enough about them.I will definitely be back to use Pet Supplies Plus' dog wash station. Staff was very friendly and helpful.
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August 2023 by Shelley Fraser
Stopped because it was close to work for that day. It was ok. Nothing special. Staff were very nice and let me hold a kitten with my guys. ?They thought that was great! ???? Very clean store. ?
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July 2023 by Margarita Maldonado Whitehead
I was greeted as I walked in but I couldn't find what I was looking for and there was no one around to ask for help. The cashier had a long line, so I didn't bother her. There was no AC in the store. It was very warm in there. I didn't make a purchase due to no help. I ordered from a competitor instead.
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June 2023 by Christi Jones
I brought my dog here to be groomed today and she did such a good job! The staff is always friendly and welcoming. After a few weeks of getting crickets most of them recognize me now and will have someone already on the way to help me out
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May 2023 by Kevin Daley
Great location, friendly staff, extremely convenient dog wash area, and prices are competitive.
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May 2023 by Jesslyn Rinehart
I had my two bigger dogs, Murphy and Zeus, groomed and bathed here. They smelled and looked so clean and happy when I came to pick them up! Kayla and Alexis did a wonderful job on my boys. We will be back!
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May 2023 by Olivia Sleighter
The employees were helpful & kind but I wish the dog wash had more, there were no brushes & not many options for shampoo either. Also the water hose was so tedious to use so my dog was freaking out while I struggled to get the right temperature
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April 2023 by Amandaher
I’d like to thank a sweet young lady that works here. I wish I knew her name… but I had a crazy morning trying to get an appt in for my sick dog that had been vomiting and had a bad case of diarrhea all day so I came in to buy probiotics. I was extremely frazzled and came in with a plan to purchase the product and leave… but that was far from the case esp with an 8 month old. Anyway, the sweet young lady that helped me was extremely gracious to me and my dog that took a #2 in the store… she checked me out and even offered to help me bring my items out to my car. I hope she knows what an impact she made in my day. I’m convinced pet supplies has some of the the kindest staff!
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March 2023 by Jake Thompson
Much nicer store and location than the one they had on Kalamazoo.Great selection and sometimes prices for canned cat foods and health supplies. If you have your store card you can definitely get some deals.Employees have been nice every visit. They even offer to assist you with bringing your bags to your car for you if you need it. Which is good to know if my mom were to come here alone and needed help.
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March 2023 by Amanda Lynn
This was my first visit to this location and I have not been in a Pet Supplies Plus in years. My Mom and I were both looking for a low fat dog food due to both of our dogs having diabetes and pancreas issues. She bought a Redford Naturals Dog Food and was telling me how Low in Fat it was. I looked at the label and discovered it was 15% fat and she swore it was 8%. Online I found two Redford Naturals in Salmon that were 15% and one that was 8% I didn't realize exactly the differences since the photos looked the same (or so I thought due to the small photos) So my Mom was thinking she would have to switch Dog Foods because it was high in fat. That perhaps something about the Dog Food was changed from her first bag to her second. Her dog is also allergic to Chicken, so that cuts out a lot of options. I wanted to keep our dog food the same due to the frequent visits I make to her home with my dog.On entering I was immediately greeted by a Gentleman named Tyler. I explained what I saw on the Website and the dilemma. He wasted no time in bringing me over to the Redford Naturals and looking at multiples labels. It was then I saw my Mom had purchased "Small Breed" instead of "Healthy Weight" on her second trip. The bags look almost identical except for the small "Healthy Weight" and "Small Breed" labels. I was happy to find the Healthy Weight one and for the fact we could continue to use the same dog food. I really, really appreciated the time Tyler took to help me. Not a lot of places have customer service like this and people who care about their customers.I also discovered in looking through multiple labels, that the Redford Naturals was the Lowest Fat Dog food the store carried of the brands I checked (and I checked many).This is a brand that is only sold at Pet Supplies Plus.Because of the time Tyler spent to help me and the fact that Pet Supplies Plus has this wonderful Dog Food, Pet Supplies Plus will now have another customer for life.I will also note that the Lady that was upfront was also very polite and a pleasure to work with.So, thank you again to the staff for making my experience wonderful. I truly hope they see this review and the impact their work efforts made.
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March 2023 by Jenn LaClair Shifferd
Good customer service, pet grooming available. A wide variety of pet treats, food, and toys. Pet friendly, I brought my puppy inside with me to shop
