Pet Supplies Plus Grand Rapids is a friendly local pet store that offers everything needed for pets, including live animals and grooming services. Customers enjoy a hassle-free shopping experience, with a great selection of products available both in-store and online. The helpful and upbeat staff greet pets and their owners warmly, providing quick service and assistance. Curbside delivery is praised for its efficiency, and the self-serve dog wash is a popular feature. The store also participates in local adoption events, making it a community-focused destination for pet lovers. Overall, customers appreciate the positive and helpful customer service that enhances their shopping experience.
I was greeted when I entered the store and asked if they could help me find what I was looking for. I looked for a canned dog food but was unable to find it. Carri saw my struggles and immediately helped me find a product that would fit my needs. What a relief to have a knowledgeable team member. My #1 go-to pet store!
January 2026
It's a nice clean store. I haven't bought much here yet, so I can't comment. They have a 14 day guarantee on the fish.
December 2025
Just want to add today's experience was wonderful with the excellent help from Michael with the cat food and helping me with my cat.
