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October 2023 by Beverly Vanderwell
I brought my mothers 60+ year old ring that had worn through the shank as well as had a makeshift repair adding to the brokenness. They quoted me a price for repair. It was completed within two weeks! I loved it. It looks brand new again as well as I can wear my mom's ring again after 7 months of not being able to wear it again. I have worn it faithfully since she died over 15 years ago. What a joy to have it back on my finger as well as it looking so beautifully again! They took such care in repairing it. They were professional as well. It was even over $100 cheaper than the price they quoted me!
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September 2023 by Silk Trades
I recently had the pleasure of working with Adrian, Dan, and Dave at Paul Medawar Fine Jewelry, and I cannot praise their professionalism and genuine warmth enough. They assisted me with the restoration and cleaning of a 50-year-old necklace that holds immense sentimental value for my fiancée, as it belonged to her grandmother, who is now living with Alzheimer's. This cherished piece, gifted to her by her husband on their first wedding anniversary, remains one of the few items she still recognizes.Despite the modest size of my project, the staff at Paul Medawar treated me with the utmost respect and attentiveness, as if I were making a high-end purchase. Not only did they deliver outstanding service, but they also managed to complete the restoration in just a single day. Their unpretentious and welcoming demeanor made me feel at ease throughout the process.In addition, I was pleasantly surprised by their patience and understanding when discussing watches, as they did not condescend or correct me when I mistakenly referred to an Omega Seamaster as a "yachtmaster." Their approachable and nonjudgmental attitude allowed me to learn more about watches without feeling self-conscious about my limited knowledge.I wholeheartedly recommend Paul Medawar Fine Jewelry for their exceptional customer service, expertise, and the warm, friendly atmosphere they create. I am truly grateful for their help and feel fortunate to have had such a positive experience with them. I now consider the staff at Paul Medawar not just as professionals, but as friends.
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September 2023 by jack daniels
Dan is the man! He was able to get me a hard to find watch just days before my 40th….it came as a complete surprise. Dan and the whole staff are extremely inviting and friendly and my wife and I enjoyed the experience. We’ll definitely be back!
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September 2023 by Debra Visser
Thank you Daniel, for helping us make my dream come true! It was a very special moment! I don’t tear up very easily, but it really touched my heart when you helped us pick out the perfect ring! I would recommend your store and services to everyone!
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August 2023 by Dee Mcallister
I was new to the area when I discovered Medawar Fine Jewelry. I asked a friend and, without hesitation, she said go to Medawar on Plainfield. They know what they're doing.I took her advice and walked in with a rather large box of jewelry needing modification, repair, cleaning, batteries and just to be examined for condition. I needed just about every service they offered.They welcomed me and were happy to take a look at my items. I anticipated less enthusiasm because I wasn't buying any of the beautiful, sparkly jewelry in the cases. But they are truly a full service jewelry store and could do everything I asked.We decided to tackle a few pieces at a time, beginning with examining my Tag Heuer watch (which they sell). I asked for an extra service when I picked it up and they glady obliged.Since then, I've been back several times and the owner and staff greet me by name and a smile. Of course, other people at other stores do this, but it seems phony, just to get you to buy something. Not here.Their prices are very reasonable for services; actually less than I thought.Let's see what else I can find in my jewelry cabinet - just as an excuse to go back to my friends at Medawar's!
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August 2023 by Lori Thompson
Highly recommend!Paul Medawar is a family owned business focused on high quality and impeccable service! It is clear that they take pride in their work and their stellar reputation.I had my engagement ring, wedding ring, and anniversary band repaired and welded together and the result was beyond my expectations! Dan spent so much time with us, answering questions and offering suggestions and advice.We will definitely be repeat customers!
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July 2023 by Austin A.
The crew at Paul Medawar are so very helpful. They have taken the time to clean my watch for no charge multiple times. I definitely recommend visiting them, you will not be disappointed. Thanks Dave and Melissa!
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July 2023 by K B
I was in the market for watches and jewelry. I wanted to get something very special for my family members and myself as well but could not decide who to shop with. With so many stores around the state, and my wants very specific and significant, I visited over 14 stores around the state with a ketchup stained shirt and gym shorts to see.I ran across the staff at Paul Medawar Fine Jewelry and they were the _ONLY_ ones to treat me with respect and dignity. I have never been disappointed with anything and they always look after their customers' needs and wants before anything. I would highly recommend this establishment and would only shop from them with my wants and needs.
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July 2023 by Vikki Smith
I only went in to look around. Got to talking with the staff asking about different pieces. They were all very knowledgeable and so friendly. I got on the subject of a cross pendant that I wear all the time. It was getting very thin where the loop rubs on the chain. They repaired it for me! The cost was reasonable and they did an exceptional work on the repair! Very happy with my experience!
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July 2023 by Kalyn Merrifield
Quality jewelry. Great customer service. The only reason I gave them a 4 star is because I think they are more expensive than other high end jewelers. I love all 3 rings I have from there, and they were quick to fix my ring free of charge when I had an accident with it.
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July 2023 by Jim Vonk
Very professional and exactly what you would expect from a high end jewelry store. Daniel was a true expert and a pleasure to work with. He was more interested in helping me find what I was looking for than making a sale. I will be back for sure.
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July 2023 by Michael Martin
The Paul Medawar team is great! They did a great job servicing my wife's wedding ring and are a great wealth of knowledge when it comes to watches.
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May 2023 by Michael N.
I recently had the pleasure of working with Adrian, Dan, and Dave at Paul Medawar Fine Jewelry, and I cannot praise their professionalism and genuine warmth enough. They assisted me with the restoration and cleaning of a 50-year-old necklace that holds immense sentimental value for my fiancée, as it belonged to her grandmother, who is now living with Alzheimer's. This cherished piece, gifted to her by her husband on their first wedding anniversary, remains one of the few items she still recognizes. Despite the modest size of my project, the staff at Paul Medawar treated me with the utmost respect and attentiveness, as if I were making a high-end purchase. Not only did they deliver outstanding service, but they also managed to complete the restoration in just a single day. Their unpretentious and welcoming demeanor made me feel at ease throughout the process. In addition, I was pleasantly surprised by their patience and understanding when discussing watches, as they did not condescend or correct me when I mistakenly referred to an Omega Seamaster as a "yachtmaster." Their approachable and nonjudgmental attitude allowed me to learn more about watches without feeling self-conscious about my limited knowledge. I wholeheartedly recommend Paul Medawar Fine Jewelry for their exceptional customer service, expertise, and the warm, friendly atmosphere they create. I am truly grateful for their help and feel fortunate to have had such a positive experience with them. I now consider the staff at Paul Medawar not just as professionals, but as friends.
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May 2023 by Veneet G.
I don't often take the time to review a business but I would like to take the opportunity to thank Dan and Adrian at Paul Medawar Jewelers for a few reasons. They are great not only to work with for buying watches but also for their genuine warmth and interest for you as a person and not just as a client. I go in frequently just to chat about the latest trends in the watches, especially around April, as the watch industry tends to put out new designs for the year. It just so happened on my last visit that the stars aligned and they got a watch in that has been on my list of dream watches for a very long time. I cannot believe that they made this happen, I am really and truly grateful from the bottom of my heart.The best thing is that they were almost as excited presenting me with the watch as I was to receiving it. If you are looking for anything watch or jewelry related in the Grand Rapids area do yourself a favor and go see Dan and crew. I can not think of anyone better to go and start building a relationship with.You will begin to feel like not just a customer, but more like close friends and family.Thank you so very much and I look forward, as always, to my next visit!
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April 2023 by Sarah Yousif
First off wow! What a great experience at Paul Medawar Fine Jewelry! The customer service is outstanding, exceptional, you name it! They were quick and very nice. We purchased a classic watch for my husband and left making new friends! They truly care about their customers.
