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January 2024 by Monica Pasquale
I bought a 2004 CR-V with over 200,000 miles on it for my 18-year-old son from Paris Motors last month. It had also been in an accident. I wouldn't have even gone to look at it if my son hadn't been a bit desperate for a vehicle. We also have had good experiences with CR-Vs in the past. I was hoping to get them to come down on the price, but they wouldn't budge (except a $150-coupon, which doesn't amount to much). The staff was friendly and helpful.Less than 2 weeks later (6 days of which the car wasn't driven because we were out of town) the vehicle wouldn't let you accelerate over 3000 rpms without shuddering hard. I was quite angry. However, Paris Motors covered the repair (a clogged solenoid) in full, and even gave my son a loaner to drive while it was in the shop. I was pleasantly surprised by the way they took care of things.I'm only giving them 4 stars because I still think I it was overpriced, but they really took care of us!
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January 2024 by Michaele Demarest
We had an amazing experience at Paris Motors with Joe. Excellent customer service from the first point of contact. Very happy with our purchase. We are thankful for such a professional family dealership. You will not be disappointed. Thank you.
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December 2023 by Robert Jones
If you are looking for a space aged dealer that serves warm cookies, Paris Motors is not the place for you. But, if you are looking for a good deal on a good used car, Paris is the place to go. We worked with Joe Murphy, who was with no doubt, the nicest and most accommodating person that we have ever worked with. He walked us thru all of the paperwork and registration process with ease. We got a great deal on a nice car for our daughter. You won't be sorry to stop here and take a look at their inventory!
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November 2023 by Shawn A Willis
They had a pretty nice selection of cars. They didn't have to truck that. I was looking for but at least I was able to view some other vehicles.
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October 2023 by M.K.
I am confident that most of the reviews are fake for this dealership. The vehicle I was interested was a BMW 128 (Black). I called Joe before making a visit to check if the car has any issues. I made the trip from Ann Arbor. He said no issues and I went there to check the car. I took the car to a shop nearby for an inspection which cost me $150. I went back with the report and the car had oil leaks from valve cover gaskets and oil pan. The rear shocks also needed fixing. Joe was in denial when he saw the report and said those issues do not exist. Then he said if you allow me to increase the price by $2000 I will fix them. Are you serious man? Stay away from these scammers. I wonder what excuse he is going to write under this.
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August 2023 by Tony Vroon
Worked with Jake to buy a car for my daughter and he was FANTASTIC! He helped us navigate through what would be best, provided a couple of suggestions for available vehicles on the lot and let us test drive with no pressure to buy. Once we made our decision he helped with everything we needed to drive off.If you’re looking for honesty in a used car lot I highly recommend Paris Motors and Jake!
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May 2023 by Kristy Berry
Fast friendly professional! Very easy to work with.... walked in just looking and walked out with a vehicle. Great experience all around. So happy I finally got my 4Runner!! You guys rock! Thanks Joe
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May 2023 by Aaron Olszewski
I recently visited Paris Motors and ended up buying a vehicle that I really like. The staff was helpful and made it all an easy process.Three weeks later noticed some issues. Contacted Paris Motors and was told to bring it right in. They had my vehicle diagnosed and fixed in no time free of charge. And the issue it had was not even covered under the warranty, but seeing as how I had just bought the vehicle, they wanted to make it right. Now that's the kind of business that I would come back to and would recommend to anyone. Thank you for the good service.
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May 2023 by Ecy Smith
I had the best experience I could have expected in purchasing a vehicle. The dealer’s agent, Jake Niewek, spent a lot of time in explaining everything I needed to know about my purchase. He was very professional, very knowledgeable about his craft, and extremely patient and kind to me. Paris Motors Inc. will be a point of reference from me to everyone I might find in need of a good quality, good priced vehicle. I was treated like family. I am very thankful to Jake and to his co-worker who offered me help. I left Paris Motor with the light-hearted conviction that I acquired a strong, well-kept car.
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May 2023 by Aprashia Scott
I had a great experience with Paris Motors! Jake was very friendly and professional and helping me pick out a great car, a Chevy Equinox. Had little to no problems with the car and any issues i had her was happy to fix.! Car very smooth on the road and I'm very pleased with it. 5 Stars!!
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May 2023 by Marissa Knoll
I was a very unknowledgeable car buyer. I told them my budget and Jake told me about all the cars that were around my budget. It took me several days to decide but he was patient with me and answered questions I didn’t even know to ask. He never pushed me to get a car outside of my budget and left me alone when I needed time to explore the lot by myself. The paperwork was as simple as paperwork can be.I had a great experience and am happy with my car.
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April 2023 by Mick Jansen
Worked with Joe Murphy and he was professional, helpful, courteous and personable. We obtained the vehicle we really wanted and highly recommend this dealership if you're looking for a good quality used car and great customer service.
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April 2023 by Ruth Gunneson-Poling
Jake Niewie is genuinely friendly and polite to talk to. I was very impressed to learn Paris Motors has been in a family business for 60 years. I also felt I could trust them when I read their 5 star rating reviews! Based on that I believe they're the best dealership in Grand Rapids MI.
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April 2023 by Nick Grutter
We cruised the lot browsing their vehicles. They have a lot of inventory and the lot of well organized. This dealership displays price, year, and miles - we really appreciate it. Unfortunately, the prices seemed high so we moved on to other lots.
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March 2023 by Michael Pluymert
Jake has been a huge help! He has gone above and beyond making sure that my car and my experience have been perfect! I definitely would recommend him to anyone looking for a car!
