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January 2024 by Beth Graff
I have been a client @ Palace Flophouse for a few years now and feel like every visit is a perfect mix of talent and professionalism. They really know how to nail it!
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January 2024 by blake flessner
Friendly with good tunes and exceptional cuts. The styling and care I've received here is unmatched in town. Book early if you prefer frequent visits.
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July 2023 by Alexa Griesmeyer
My first time coming here was amazing! The salon itself was so comfortable, clean, and welcoming. I have had a lot of hair anxiety in the past, and was very attached to my long length. I came in for a chop and some bangs, and I couldn’t have been happier! My stylist, Sam, did by far the most in depth consultation I’ve had at a salon. She made me feel relaxed and comfortable in every step, and made sure to explain what she was doing - and why she was doing it. On top of that, she gave great suggestions and reassured me of all my concerns. I felt so comfortable and put my total trust in her so easily! I would rebook with her again and again. An easy 5 star rating.Services: Bang trim
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March 2023 by Kayleigh Rogers
Mia did a great job. She's fun and easy to talk to. She didn't exactly what I wanted, even though I gave no direction. I'd add a photo but the rain ruined her beautiful style. I like that they take a questionnaire for new comers. I assume they keep it file and add to it. Great customer careService: Haircut
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February 2023 by Kelly D
Sam did a wonderful job cleaning up my ends and blending my layers. Lovely! She also adjusted my color. Great salon with great stylists and atmosphere.Services: Hairstyling
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January 2023 by Ashley Robertson
The staff were friendly but the haircut I received was definitely lacking. I had to style it myself once I got back from the salon to get an accurate look at the cut as it was styled completely differently to how it usually is.This is after I had shown a picture of myself with the cut I had wanted and described how I styled it. I even had the haircut I was going for. Just grown out. They left my hair wavy/curly so I couldn't tell if the layers were correct. I couldn't accurately see the differing length in places of the style and I said several times when they asked if it was alright that I couldn't accurately say due to the reasons listed. I came to find out that some areas are fine, some too short, some too long. There's also part of my bangs that seem missing that I keep having to push hair to fill in the gap. It wouldn't be noticeable if I styled it the way she did. I will say there's nothing wrong with how she styled it, it's just that I personally don't think the style she chose looks good on me. It would on someone else but now I'm not sure what to do. I came to get a haircut because I've been interacting with so many people due to my son being hospitalized and I just wanted to look put together to be more confident since I deal with a lot of anxiety. I honestly feel worse than before with this haircut and will have to figure out a way to style it that will suit me. I specifically picked the stylist I did because the website said she had experience with mullets. I believe that. I guess in a way its my fault for choosing a not as common variant of a mullet. I don't believe she is an incompetent stylist by any means I just wish that she was more transparent that she wouldn't style it closer to how I usually do and said if she was comfortable doing a more punk mullet instead of something else. Hair is hair and it will grow back but I wish I'd gotten this cut when I was stuck at home with my son. Not when I'm dealing with many important people throughout the day every day for another month or so. I truly want to give a lower rating due to the cut but I know that'd be unfair of me to do. Also as stated before the stylist herself was sweet and the business had a nice environment and feel to it. So two stars seems fair enoughServices: Hairstyling
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December 2022 by Brittany Mastenbrook
I'm a (new) loyal PF Salon client after starting to get my hair cut here as well as booking hair, makeup, and nail services for my wedding. First off, Rachel is my hero! I've received a few haircuts from her and have fun each time while also receiving a beautiful cut. I appreciate her ability to remember how my hair has been growing and the future path of my hair journey! For our September wedding my loved ones and I had an ideal experience with the PF staff. Each person in my wedding party felt heard and looked fantastic in the end! Staff consistently made sure I was happy and confident during the bridal hair/makeup trial and provided results that lasted me the whole (sweaty) day. I loved the ability to rent out the salon for a few hours with some mimosas for an intimate experience with my wedding party. I felt pampered and beautiful because of these badass ladies! Shout out to Aubrey and Alison for their awesome work and to Jodi who made the experience effortless and fun to book.Services: Hairstyling
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November 2022 by Katie Bunnell
I would not recommend this place. I was at the salon for 4 hours for a full highlight service. I'm naturally brunette and get blonde highlights. After the service you could still see my dark roots and couldn't see highlights at all. This was definitely not the quality I would expect based on what they charge.
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October 2022 by Rachael Sutton
Rachel is amazing and was able to give me a shaping and volumizing curly cut when that's basically the only description I gave. She's a great conversationalist and very welcoming too!
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October 2022 by Chris Skovira
Had such a great experience at Palace! I was a new client and Sam spent a lot of time getting to know my hair, my preferences, and my questions. I decided to have her change my hair PRETTY radically -- Cut off like 6-8 inches! Absolutely love the cut and have been getting compliments alllll day since! Palace also has a chill vibe and awesome products. Will definitely be back on a regular basis.Service: Haircut
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October 2022 by Christine S
Had such a great experience at Palace! I was a new client and Sam spent a lot of time getting to know my hair, my preferences, and my questions. I decided to have her change my hair PRETTY radically -- Cut off like 6-8 inches! Absolutely love the cut and have been getting compliments alllll day since! Palace also has a chill vibe and awesome products. Will definitely be back on a regular basis.Service: Haircut
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June 2022 by McKenna Moulton
I really enjoyed my curly cut here. The staff were friendly and I was pleased with how my hair turned out, so. I would recommend this place for regular salon services.Where things fell short was my wedding day services. I had gone to the salon for a trial that went well, but for some reason we weren't able to recreate it on the day-of. Granted it was humid that day, but my hair was a frizzy mess before I even left our hotel. I asked her to fix it but ultimately it didn't get fixed. Unfortunately I wasn't aware of just how bad it really looked until my photos came back. My hair was one of the least favorite parts of my wedding day. A huge disappointment.First pic is my trial. Next Two are immediately after getting my hair done the day-of, hadn't even left my hotel yet. Last pic is our first dance during the reception.Services: Curly hair
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June 2022 by Caroline Mao
Went here for the first time yesterday for a hair cut and it was incredible! I saw Ashley who was so lovely and attentive and understood exactly what I wanted. I told her I was a mother of a toddler and she immediately understood that the haircut was also a time of self care for me and she treated it as such. The cut she gave me was perfect! The salon itself is gorgeous and aesthetically pleasing. I’m new to GR and I have definitely found my salon! Thank you for such wonderful service!
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June 2022 by Kaylin Gunneson
In the past I've tried to tell stylists what I've wanted done to my hair without much success. I've been wanting a highly textured/shaggy style, and I usually don't leave with the level of movement I'm hoping for. I went to Palace Flophouse for the first time today and not only is it super cute in the salon, but Brooke truly saw my vision and gave me the perfect cut. I feel totally transformed. I'm so glad I've found my salon and stylist!Services: Bang trim
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June 2022 by Rida Zahra
This is probably my first haircut in America ever and I really enjoyed the experience. Brooke gave me a relaxing hair wash and then cut it to perfection. I really enjoyed talking to her about my hair and learning to take care of it. It was very relaxing and overall a great experience. 100% recommend
