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February 2024 by Amber J.
I just recently went here for the first time. The salon is very clean and cute. Sam Cooley did a full balayage on me and it turned out awesome! She also gave me a blow out and curled my hair. I paid $205 which was a bit more than I accepted but it turned out great.
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February 2024 by Emily S.
I can't say enough about this place. If you want to be treated like a queen, and feel like one when you walk out...Otto+Grand is THE PLACE. Cat is incredible at everything she does. From hair to lashes. 10/10
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January 2024 by Nico Vela
Awesome place! Jamison is the best, I love the new hair ❤️
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January 2024 by Kay Bell
This is definitely the best place to go in Grand Rapids. They are clean, friendly and do fantastic work! I have been seeing Molly there for years but have also seen a few others there when Molly was unavailable. Everyone has done a fantastic job with my hair.
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December 2023 by Joshua Kearney
My hair has been falling out like I’m on cancer since being colored on Wednesday afternoon. I’m
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October 2023 by Jonathan Robinson
Jess always kills it. Been with her for years!
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August 2023 by Lindsay Burton
Stephanie is amazing! I’ve been seeing her for cuts and sometimes color for two years. She balances what I want with her own expertise with hair—all I have to do is show her a picture or two of what I want and shazam, she makes it happen. Love her and love the studio, which is super rad and progressive.
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August 2023 by Cassie Kibitz
This is my first review ever since I am frustrated.. Had microblading done 7 months ago- My eyebrows have already completely faded. I reached out to the lady who did my microblading to see if she recommended a touch up/her thoughts. I never received a call or text back. I ended up talking to a few other salons for microblading, and they let me know I needed it all re-done, and color correction which will cost as much as the appointment I just had 7 months ago. Very frustrating to have no communication for something that is as costly as it is and having to go somewhere else in less than a year.
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April 2023 by OHara B.
Love this Salon! Stephanie is amazing with her talent and actually listens to what you want done. I've been to other salons but this one is worth it! Highly recommend!
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January 2023 by Emily Sergent
Stephanie was great!!! She knew exactly what I wanted from 1 photo and was able to customize it to work with my curly hair.I would have given 5 stars but her scheduling got messed up by either the app or by the scheduling person. I waited 30 minutes past my appointment time before she was able to see me but I didn’t mind waiting. The girl after me waited 40 minutes past her appointment and she looked upset. I’m definitely giving Stephanie one more try though!Services: Curly hair
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December 2022 by Meghan
Kalee does such a good job with my hair and the overall atmosphere of this salon is very comforting. The artwork is pretty, and I love the experience of getting my hair done here!
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December 2022 by Stacie Gilberg
The team came in and did hair and makeup for my entire wedding party and what a phenomenal job they did!! My hair and makeup were exactly what I wanted ♥️
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October 2022 by Dave Duggan
I finally found a stylist who actually has talent for styling hair. I am very pleased with my hair style yesterday by Carson Barb.
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September 2022 by Paige DeHaan
After a miscommunication with my payments, I was able to talk with both Molly and Cat the owners. They were more than willing to help me find a solution that worked for everyone. Great customer service from this company overall.
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July 2022 by Jan B.
This is for The Lash Haus In Lowell. I have been getting my eyelashes done with the same person for years! That said, prices have gone way up and quality and customer service have gone way down. Do not do the lash contract unless you read every last word and ask questions...even if you ask you won't get a straight answer. My lashes barely stayed on for one week after a fill. It is not always the customers fault. Oh and to the lash artist..put your dirty cell phone down in between putting on lashes..this is very unsanitary to the customers eyes. Over charged and frustrated with the outcome.
