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November 2023 by John Crankshaw
I can’t say enough good things about Morales. A neighbor backed into my truck just 3 weeks before we leave for the winter. I got estimates the next day from recommended body shops but they were scheduling weeks out. So I decide to try other shops. Morales is a neighborhood shop and highly reviewed so I went there first. Jose Morales gave me an estimate and said he could get it done fast. He worked with the neighbor’s insurance to expedite the claim and GOT IT DONE. Yes, it was the day before we left, but the body work is flawless and only a minor glitch in the trailer hook up plug that he repaired in 10’. Jose also told me that if any problems should arise in our winter travel that I should save the receipts so he could get them paid when we get back. He also made a follow call to me after I picked up the truck to make sure all was ok. Nice!
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October 2023 by Katy Bradley
Jose & his team did a great job repairing damage done to my front fender, he was able to buff out scratches on my headlight cover as well keeping costs down instead of replacing it, I appreciate his integrity! Also- I was shocked to get into my car after service was finished and see they had fully detailed the interior!!! I feel like I have a brand- new car! Good & honest business- 5 STARS!Service: Body & Trim
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October 2023 by Bob Horn
Took my Highlander there for both bumpers work. Great service within two days. Great place. The interior of the car was cleaned, very unexpected. Quality service and very friendly.Service: Painting
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June 2023 by M. G.
Truncated yelp review. Don't say you might be poor or old???? Now let me preface this by saying I did not have the opportunity to evaluate his work or abilities, you see I have/had been trying to contact Morales Auto body for 5 (?) days 2 times online through their site and then I assumed that the site may have been causing problems I attempted to contact them by phone (leaving an after hours message, not wishing to interrupt the work day to respond to something/someone he/they may or may not wish to speak to. I will close by saying I left another message apologizing for assuming the he/they had the requisite skills to do a rust repair (for which I had cash) and I wanted to send him/them pictures on how small the area was so that he/they could make a sound determination if this was something that he/they could block off half day to do? Now in 3 emails and 3 phone calls, leaving my name phone (once) and email 4 times, I have come to the conclusion as follows, My first contact ( which I wish I had screen shot) read to the effect as ''I am a retiree on SSA looking to fix and area of rust (surface which I did not ask and he did not bother to follow up to learn) I have limit cash on hand so must take plastic. Now I am not denying his/theirs right to refuse work, but was it because they were too busy, not willing to do work for retiree's or is it that they simply do not know how to do what was common practice back in the day??? EITHER WAY I FEEL I WAS ENTITLED TO SOME FORM OF CONTACT AT THE VERY LEAST!!! So I can not begin to judge their work and I won't cast any aspersions out of frustrations, because this is to review business and could hurt the business if enough people are petty. I WILL REVIEW THEIR CUSTOMER SERVICE AS VERY POOR AND BROACH THE POSSIBILITY THAT THIS BUSINESS MIGHT BE PREJUDICE AGAINST THOSE WHO ARE FOOLISH ENOUGH TO BE HONEST AND UP FRONT, WHEN ASKING FOR HELP WITH A REPAIR THAT I KNOW AND TOLD THEM
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June 2023 by Mark G.
Now let me preface this by saying I did not have the opportunity to evaluate his work or abilities, you see I have/had been trying to contact Morales Auto body for 5 (?) days 2 times online through their site and then I assumed that the site may have been causing problems I attempted to contact them by phone (leaving an after hours message, not wishing to interrupt the work day to respond to something/someone he/they may or may not wish to speak to.I will close by saying I left another message apologizing for assuming the he/they had the requisite skills to do a rust repair (for which I had cash) and I wanted to send him/them pictures on how small the area was so that he/they could make a sound determination if this was something that he/they could block off half day to do? Now in 3 emails and 3 phone calls, leaving my name phone (once) and email 4 times, I have come to the conclusion as follows, My first contact ( which I wish I had screen shot) read to the effect as ''I am a retiree on SSA looking to fix and area of rust (surface which I did not ask and he did not bother to follow up to learn) I have limit cash on hand so must take plastic.Now I am not denying his/theirs right to refuse work, but was it because they were too busy, not willing to do work for retiree's or is it that they simply do not know how to do what was common practice back in the day??? EITHER WAY I FEEL I WAS ENTITLED TO SOME FORM OF CONTACT AT THE VERY LEAST!!! So I can not begin to judge their work and I won't cast any aspersions out of frustrations, because this is to review business and could hurt the business if enough people are petty.I WILL REVIEW THEIR CUSTOMER SERVICE AS VERY POOR AND BROACH THE POSSIBILITY THAT THIS BUSINESS MIGHT BE PERJUDICE AGAINST THOSE WHO ARE FOOLISH ENOUGH TO BE HONEST AND UP FRONT, WHEN ASKING FOR HELP WITH A REPAIR THAT I KNOW AND TOLD THEM THAT IS GUARANTEED AND I WAS ASKING WAS TO DO HIS BEST, SINCE THIS IS 95% LIKELY TO BE MY LAST CAR IN MY TOO LONG LIFE. i WILL HOLD THIS POST UNTIL 9PM, SO AS TO BE PERFECTLY FAIR IIN CASE THEY PLAN ON CONTACTING ME AFTER THE WEEK'S WORK IS DONE. AND I WILL SEE HOW I FEEL MONDAY, IF I WANT TO REPOST THIS WITH THE BBB. THANK YOU.p.s. don't say you might be poor or old????
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March 2023 by CB's Lawn&Snow Services LLC
Excellent service from beginning to end. I wished I took a pic when I pulled up to get my car but was to surprised how brand new he had it looking. I highly recommend getting your body and paint work done here. Without a second guess. Thank you José for the awesome work.This is RodneyService: Painting
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March 2023 by Jesse Alejos
They got me in right away the next morning wow .My truck came out better than new .Service: Body & Trim
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December 2022 by Damir Halilovic
I have taken my car here twice in recent years. I just got my Yukon back today after having to fix both driver side door and rear door, a quarter panel and some other parts. The whole process was very transparent from beginning to end. Morales auto has very reasonable pricing and great customer service. The paint job matched perfectly and was flawless.
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December 2022 by MARGARET BURBO
Excellent service and perfect results! I would recommend them to anyone.Services: Painting
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September 2022 by Managers Terra Firma
Exceptional service and best price. Professional communication throughout the entire experience and the repairs—dent and paint damage from hitting industrial garbage bin—were finished ahead of schedule! My VW looked brand new on the outside, and the inside was detailed at no additional charge. So rare to get service that over delivers these days—this is the place!Services: Painting
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May 2022 by Darrin Wolf
Great work, and worked hard to find the best price on a used 2016 Jeep door. I really appreciated that!
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April 2022 by Tony Becker
Very helpful, had my wiper arm broken at Misterwash and they are so quick to repair this for me! Absolutely wonderful thank you!!
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April 2022 by Eduardo Rodriguez
I had an all around amazing experience. Fair price, friendly service, and quality work.
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March 2022 by Whitney Payne
My car looks so shiny and brand new after bringing it in with front end collision damage, and I am 100% happy with the service I received throughout the whole process. Great prices and amazing work! I Will definitely keep this place in mind for the future and will happily recommend to family and friends.Service: Body & Trim
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March 2022 by kamar Murray
Best service ever !!! Fixed my car within a few days . Id highly recommend them .Services: Painting