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“It’s not often I’m both impressed and surprised, Zac runs a great operation downtown! Good prices, knowledgeable, and friendly. Great selection of electronics, if you’re ever out and about downtown during the day, give him a visit.”
“Andrew was amazing. I called ahead as the app said the phone i wanted was not available for pickup. It was so i headed right over. Had a great customer service experience and got both the devices i wanted without the wait. Andrew was also very honest about thing he didnt know, such as wireless charging, and went to look it up for me to ensure I had the information before I left the store. It was one of the best wireless experiences to date!!!”
“Every time I come here, John is usually the one to help my family and I. He is INCREDIBLE to work with! Very fast and knowledgeable at his job, and fun to talk to as well! 10 stars out of 5 for John”
“Joey thank you again for all your help!! You have restored my faith in humanity you are an amazing human being :) after so many issues with getting the credits we were promised you saved the day after 2 weeks of getting the run around with other stores and customer service! You found A solution and answered all our questions and we will be forever thankful for your kindness, professionalism, even when you were by yourself and were so extremely busy! You handled yourself with grace and greeted everyone with the most upmost respect! So please come to this store and ask for Joey he doesn’t work Thursday’s and they are closed Sundays so stop in on the other days he is worth coming in his knowledge is extraordinary and his customer service is spot on! So district mangers if you are seeing this you need to give him a raise he is such an asset to this company we need more Joey’s on this earth ? I will be sending everyone I know to this store!
5300 Northland Dr Ne is the address of this store”
“Bro, I swear to god. These guys are the best. They have been extremely helpful with finding me the best phone that fits my needs. These guys have been super helpful with any questions I've had and also treat me like family. I cannot recommend them enough.”
“This was the most convenient phone repair I have ever done. for them to come to my home, repair it in the van in my driveway, and have it done in less than an hour was so easy.”
“My experience today was Outstanding, I'm so happy that I switched from Metro PCS to Boost Mobile. Yey, Mr. Muhammad helped so much, what a nice man and salesperson. I absolutely love my new phone, it's beautiful. Now I must learn to work properly.The best customer service ever. From the scale of 1-10 I give Moa a 10 plus. One very happy customer. Thank you Boost Mobile. ☺️?”
“The people are very nice, but one girl in there keeps looking at me and everyone else like we were stealing. She's the girl with big braids in here head. Watch out for her She's mean.”
“Tony and Colin are the sharpest tech guys I've ever met. These gents not only know everything about technology, they were patient with me and taught me how to do everything I needed. Helped me get wifi too”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
“My phone didn't have any sound, so after reviewing the manual and playing with it for an hour, I went to Cricket on Alpine Ave. Maggie took charge of my phone and went to work. For over 20 minutes she must have tried any combination there was. Just about to give up, she looked into the earphone port and detected some lint balls on there. Well, a little pushing and blowing into the port, solved my problem. I am thankful for Maggie's diligence and patience. My positive experience is the same I had with your stores in Gaylord and Big Rapids (where Shannon took good care of me).”
“Truly helping. Honest workers if you know your stuff so they wont convince you of getting somthing you dont need but thats what most phone companys do or tell there emopleess to do”
“The sales lady when I visited yesterday and today I think her name is Rosie was extremely helpful and very friendly had good suggestions and really really help me out I'm an old guy so I needed that she should be the manager if she isn't I don't know how much she makes but I think she needs a pay raise more employees should be like her”
“Went into cricket this morning for a couple phone upgrade and was greeted with the best customer service by Maggie which is rare these days, keep up the great work Maggie you are amazing”
“Scott is the best person when it comes to knowing about phones or devices... Store is always clean neat and organized Best overall service from a boost mobile store”
“Drove all the way here only to be told they were out of Sim cards. Frustrating! But besides that the lady was friendly and when I was here before they were very kind and helpful.”
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“Colin and Tony are absolutely amazing at what they do, I've never met phone store people who were more knowledgeable, more professional or more fun. Hats off to these gents, they need a raise!”