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January 2023 by Breeyn Maxwell
I found Millbrook from a search on the LG website for reputable repair companies in West Michigan and I was NOT disappointed. They promptly came to my home, unmounted my 60” TV, repaired the out backlight, retuned it a week later and re-mounted it for half the cost of the place I’d called initially. They were courteous and responsive. Cannot say enough good things about my experience. Thanks again!
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October 2022 by Charlie Creech
Repaired my flat screen TV for cheaper than the estimate and much faster than expected as well. Nice people.
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October 2022 by Ron Griffee
They did a warranty repair on my Samsung TV. Did a great job and had it finished while I waited.
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January 2022 by Tony Rodriguez
We live in Grand Rapids. I decided, based on public reveiws, to take my LG microwave oven to Millbrook Servie in Hastings for repair. I was not disappointed. The 45-minute drive was worth my effort and time. Ryan's, the service owner and technician, level of communication and responsiveness was satisfying. His technical ability was exact. He advocated effectively with LG on my behalf for warranty on the magnetron unit. I would recommend Millbrook Service in Hastings over any other LG authorized appliance service provider in Grand Rapids.
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November 2021 by Vikrant Kumar
I paid 40 bucks to fix my TV by myself and took 1 hour and shop asked for $210.
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July 2021 by The Other Body Shop
Such an amazing experience. Highly recommend!! So friendly and helpful.
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July 2021 by Nathan Turner
Awesome company, took care of my TV back in November of 2020 and now my microwave. Wouldn't have chosen anyone else.
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June 2021 by Lauren Mass
Ernie came out with all his tools at the ready and replaced our 55\\\" screen within the hour. He even brought an extra power cord to use not knowing ours was lost in between us moving houses. He was very proffesional and efficient while wearing a mask. Very happy with the service thank you Ernie!
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March 2021 by Travis Welling
This company is highly recommended by our family. We have a Samsung JS9500 that stopped working. A technician came out the next day to assess. Long story short, Samsung advised they replace the Screen and LED driver. Glad they did not listen because this repair is several thousand dollars. The issue was the power board. They did not jump right to the most expensive fix and I applaud that. Very honest and from my experience, they will do what ever they can to get you where you want to be. Thank you very much to Ryan for showing up on a Sunday to finalize the repair. You run a fine business. Thank you all!
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February 2021 by Adam Mcqueen
Very honest and knowledgeable.
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February 2020 by Micheal Lawhead
Nobody answers phones or evidently works there
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November 2019 by Perry Jones
He's the best just need bigger space for his work
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June 2019 by Tim meendering
Very helpful, knowledgeable, and shoots straight. Highly recommend.
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May 2019 by Michael Davis
We got our TV Ryan second hand at an amazing price. If you want a reliable repair or Refurbished television don't hesitate to call Ryan. Great small business owner who stands behind his work every time!
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May 2019 by Nick DeWitt
Ryan Cooke drove 30 miles at 9am to fix my TV in 15 minutes. Talk about great customer service. Go to this guy. A++
