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February 2024 by Ashley Clark
This store is entirely run by incompetent LAZY people. I placed an order, after having been in the store and seen the items available at store open this morning. Over 20 ct of what I ordered was in stock yet the store employee in charge of picking my 1 item order decides to cancel my order and refused to fill it. I walk back into the store just now on my lunch break, and I find a handful of the exact item the store employee lied and said wasn't available. The worst part? I had to take extra time away from my day and job to do the job this store employee couldn't do due to plain laziness. This location has been the worst. I normally shop the Alpine location but unfortunately Alpine did not have the item in stock and 28th st did have it. But why be dishonest and lazy? It was 1 3-pack of tiny balloons. There is no reason to lie and refuse to do your job. Don't give this location your business, they don't deserve it. Oh and on top of all that they are withholding my money from me for 5 business days? Why not release the hold to my card? Such a waste of time. This location should just close down.
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February 2024 by Marc Mayle
One of the only places in greater Grand Rapids where you can acquire unicorn spit in the majority of not all of their gel stains variations
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January 2024 by Bob Zomermaand
Everything for the amateur hobbyist is here. We visit Michael's for art supplies. The selection ranges from reasonably priced beginning level hoods to more expensive items for those who need higher quality supplies.
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January 2024 by James Hubbard
Wife loves shopping here
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January 2024 by Robin Pokornowski
There were lots of good sales.
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January 2024 by Cindy Williamson
Did some damage here on Christmas Eve. Great Christmas markdowns!
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January 2024 by Nusra Djuma
It was a great experience even though I was looking for a specific sketch book and I didn't find it. Nevertheless, major is still my favorite.
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January 2024 by ChristopherW
So awesome!! I needed to find a specific Christmas decoration. I went to Hobby Lobby, HomeGoods and Michaels-pretty much every store! And lo and behold, found exactly what was needed.
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January 2024 by shad kuklewski
The store is always clean and organized. Staff interactions have been pleasant and helpful.
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December 2023 by Becky H.
They have a huge amount of yarn. It's all reasonably priced. The store organized well, it's easy to find stuff. The employees are all helpful and friendly.
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December 2023 by LUCY CONDON
Love the state and the filks working there
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December 2023 by Lisa Atkins
Michael's is my favorite craft store! It is well stocked with basic supplies, seasonal goodies, and lots of other great deals
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November 2023 by J B
One person working the register. No one on the floor to help. I wanted to buy sonething with a safety lock on it and walked the entire store 4 times. Finally I just pulled it off the wall and broke the package. Now to wait in line behind 9 people.
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November 2023 by Ayla Jones
Every staff person I met was so friendly and helpful. The store layout made sense, and everything was accurate! I even did a pick-up order, and it was quick to be filled, as well as accurate
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November 2023 by Maggie Benda
They discontinued the large unfinished wood trunk, I can find medium perfectly but it's not my preference. I've tried the website and in-store. It's still my go to for smaller things.