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March 2024 by RPR Enterprise
They are the best!!!
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December 2023 by Shelbe McNees
Great staff!! Always greeted with a smile!
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December 2023 by Hollie Perraut
I am the GM at Hopcat, and we love the service that they offer! We always get what we need, and they’re always personable and have high spirits! If we’re in a pickle they go out of their way to help.
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December 2023 by Alyssa Jo-Fabian Hromika
Mercantile helped us remortgage our home and they made the process so easy. Everyone we worked with was very personable, friendly, and knowledgeable. We would recommend Mercantile to anyone.
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December 2023 by William Roosien
I've been with Mercantile Bank Knapps Corner for about 10 years now. The staff is incredibly friendly and helpful. I would highly recommend them!
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December 2023 by Ken Shepherd
Best staff, very knowledgeable and always happy to help. Appreciate all they do for their customers.
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December 2023 by Jill DeVries
Very knowledgeable, courteous, helpful.They caught a charge that I didn’t authorize. So thankful!!
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December 2023 by Evie Leeman
They are helpful and the best. My favorite is Crystal .
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December 2023 by Megan Richelle
Everyone who has helped me here has been amazing!!!
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December 2023 by Edward Cody
Staff is always very helpful and always friendly
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April 2021 by Brett Anderson
The staff at the Knapp’s Corner Branch are the best! Vivian does a great job every time I visit. I appreciate the excellent service from everyone at this location. Thanks!Brett AndersonSIXONESIX Wash Holdings LLC
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March 2021 by Doug W.
The in bank service is very good. Friendly and knowledgeable. I have accounts at a couple different banks and the problem and major difficulty I have is with their on line banking. In 7 attempts in less than 2 years to log in I have been denied access and had to go through the process of getting a security code, installing a new pass word and sometimes having to repeat the whole process again. I was working at home a few days ago and the bank would not let me sign on. I tied several times but could not get into my account. The screen showed that if there was a problem to call customer service so i tried that. Turns out customer service across America apparently closes down after 8 pm so I was unable to do my work until the next day. Through the years I have always had problems similar to this with Mercantile and it is so disgusting to always have to deal with "Mercantile has detected possible tampering with your on line account so it has locked up your account". I dread whenever I have to try to log in to my account.
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February 2021 by Zach Boone
I have been coming here for years and have always had an awesome experience. The customer service is incredible here!
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January 2021 by Kalyn B.
I have been coming here for over 10 years and have always had really amazing customer service. Everyone who works there genuinely care to help make your experience as enjoyable as possible. I specifically come to this branch to do transactions due to the service!
