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April 2024 by Elliot Bekker
Not this specific branch in particular but the bank as a whole. Had over 1000 dollars successfully stolen out of my account by someone using a cloned debit card. Bank would not help.
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January 2024 by Mike Yates
Best in class service.
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January 2024 by Sarah Smith
Great service from Cathy and team.The DocuSign process was easy and quick, too!
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January 2024 by Melissa Prince
Awesome bank with great customer service!
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January 2024 by Trish Borgdorff
I could not be where I am today without the help of Cathy C. She has been one of the most incredible gifts to my business and me personally. She has an eye on my accounts at all times and I feel protected and cared for. I did not expect this when I was referred to her at Mercantile in 2003. I often tell people of my amazing long relationship with Cathy and the bank!
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January 2024 by Nicole Gregory
Best bank in West Michigan! Cathy has made Mercantile Bank part of our family and us theirs from our first day. Amazing customer service!
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January 2024 by Katie Cornea
Always a great experience! Everyone is so friendly, and I’m always in & out very quickly!
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January 2024 by Laura Castle
Great, friendly service!Cathy Calveneau is super warm, friendly and helpful with any questions or concerns I have!!
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January 2024 by Nicholas Kleyn
Best bank ever. Everyone should use Mercantile bankI’ve been with them since they started.
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December 2023 by Brittany Feldpausch
Great friendly branch staff!
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December 2023 by Shelby Ary
The Leonard branch and it's management is OUTSTANDING!
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December 2023 by Yeti Jennings
Great staff, friendly, always willing to help you out. CD rates are very good, online banking is easy to use. Thank you, Mercantile!
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December 2023 by Katie Hull
Great customer service! Have been going here for years but even in the beginning, they have always greeted me with a smile and by using my name, don’t feel like “just a customer.” Tyler is a great asset to the branch and is always doing what he can for his customers.. however, everyone is friendly and welcoming.
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December 2023 by Tony Wazny
Great service! Friendly and efficient
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December 2023 by Brittany Bendel
Been with them for years! Always willing and able to help with any questions or concerns I have! Would not go anywhere else!