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March 2024 by gianni guido
Marta was incredible to work with and made the first time home buying process very easy!
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February 2024 by Grandma Sky
The person overseeing the mortgage process was extremely rude several times when I asked questions concerning the process. I even told him I didn't appreciate his rudeness several times. We were late to the closing because he didn't tell us where it would be. We started the process at our local bank (everyone there were polite) so we assumed it was to close at the bank. By time I got a hold of him the day of closing we were an hour behind and he then informed me the closing was at the title company 25 mins away. When I asked him why he never informed that the closing wasn't at the bank he said "all closings take place at the title company and you should have known that." I have had three mortgages in the past and they were all held at the bank. I then told him he was being rude to me he suggested next time I should ask where it's being held and it wasn't his fault or job to tell me.
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February 2024 by Kim Pryor
I highly recommend Member First Mortgage, They went out of their way to be sure I got the home I wanted and made me feel important the whole way through the process.
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February 2024 by Craig Hickey
Michelle Dzon was outstanding. Very knowledgeable, efficient and great communication
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February 2024 by Melissa Fowler
Not a great 1st start I get a letter today from my previous mortgage company saying that Member First Mortgage now servicing my loan as of Feb 1st and as if today I still haven't received anything from them about a new account number or anything on how to now make my payments and of course they don't have weekend hours to speak with someone, nice way to welcome your new clients!!
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January 2024 by Kimberly Lynn DeMott
They were always helpful. Very friendly, the michigan office people were awesome
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January 2024 by Raghava Tummala
We had the pleasure of working with Michelle Dzon's team and the experience was outstanding. Their responsiveness and helpful guidance made our closing process exceptionally smooth.
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January 2024 by Linda K.
this company is not somebody i would go to for a loan. my credit union set this up. i would never use this company.
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December 2023 by Fred Earnhardt
I was losing my home in 2010 due to the housing collapse and loss of a job. I was forced to refi under HARP. Luckily found a job, refi was good. I have had to call them 2 times since 2012. Both times unacceptable response time and waste of time. Trying to get rid of PMI, filled out form, didn't hear anything for over 35 business days. Called, sat on hold for 20 plus minutes to find out I would have to pay to get PMI off, even though home values way up. Original eval of property in 2012 was done electronically, during housing decline, not a market search. Loan to value ratio out of wack and they hide behind Freddie Mac.
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November 2023 by Varun Podamala
I loved working with member first mortgage lender company. They make my path to closing for loan processing very smooth and I wanted to specifically appreciate Chris Papagni and Bethany Nowak for their help. I would recommend others to utilize there great offers.
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October 2023 by Bryan M
As a first time home buyer I had a great experience with *****. Always helpful and willing to answer whatever questions we had. Definitely calmed the nerves for us a few times with his quick and timely answers and messages. Would definitely recommend Member First to all!
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October 2023 by Aaron
Marta Dulaney and Heidi Brower were so helpful and knowledgeable. I would absolutely recommend all my friends and family to use Member first mortgage.
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September 2023 by Will Lawrie
The team over at Member FIrst Mortgage are top notch! I ended up choosing their company to help with my mortgage needs due to the level of professionalism and open and fast communication. The team at Member First were always happy to answer my questions and made the home buying process clear and easy! I would recommend this service to anyone looking to get into a home today, you won't find a better team to work with.
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September 2023 by Paula Meersman
I worked with Marta Dulaney securing a mortgage for my brother. She was professional, knowledgable, kind and patient. She walked us thru the entire process and answered our many questions even at 5:00 on a Friday evening! Buying a home can be stressful but working with Marta was a pleasure.
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September 2023 by Harry Bilicki
Our Mortgage Representative, Chris, was very knowledgeable, responsive, and pleasant. He walked us through the process and got us the best rate for our situation. I would highly recommend First Mortgage.