-
January 2024 by Gail Palasek
Very good service. Answered all my questions and concerns. Great prices.Delivery and set up will happen quickly!
-
January 2024 by Brian “ShotSki” Miller
Justin was excellent, especially when it came to my needs in a mattress. I am fused at the L4/L5, and have a second fusion surgery in just a couple of days. Knowing that everyone is different when it comes to needs in a mattress. He guided me through 5 different mattress styles, different makers and I bought the best mattress for me, I would have been uncomfortable and in pain if I went the way I thought.I tip my hat to him, made me and my wife comfortable with our purchases, yes I said purchases, we both got new mattresses to make a king size adjustable bed that will keep us pain free and cool all night long for years to come.Would I recommend Justin at the Knaaps Corner location in Grand Rapids, Michigan...A very enthusiastic yes, I would and will if anyone asks for an opinion on where to shop for a new sleep setup.Thank you Justin.A customer for life,Brian M.
-
January 2024 by Aimee Richards
Chris, Anya, and Justin were all absolutely amazing! Fantastic and stress free experience. Cannot wait to sleep on our new bed! Thank you!
-
January 2024 by Molly Kurtis
I bought a box spring, it was delivered on time with 2 very professional & friendly men. They took it to my basement, put on the bed frame & my mattress on top. I would not have been able to do that. It was well worth $$ for delivery fee!!! Thank you!!!
-
December 2023 by Daniel
We worked with Chris and he was fantastic. He was very knowledgeable and very honest. We had a great experience with Chris and this location.
-
December 2023 by WH 412
Chris was very knowledgeable. We will do business with him again, great guy.
-
December 2023 by Robert Marti
I can't wait to sleep on my new mattress!The salesman was very knowledgeable and helpful.
-
November 2023 by theresa richards
Justin met us at the door of the store as soon as we came in. We did not have to wait, which we feared we would have to as it was Black Friday. I had re-searched online the mattress I wanted after going through all of your fine selections. I found the one that met all of my needs and it was 60% off! The mattress came with an automatic elevated base for free!! That was a perk that we never dreamed that we could have. The mattress has a five star rating which I wanted, and it fit our needs as my husband has sleep apnea and restless leg syndrome.And another perk was that Justin offered us was free delivery, and Free set up with removal of our old mattress! This we did not expect because on line there was a hefty charge to do the same.And to top off our extreme satisfaction, we were in and out in thirty minutes!Extremely satisfied is putting it mildly how we feel for the whole experienceI am in need of a mattress once this one is paid off (with 0% interest for 12 months!) So by next Black Friday, I will be a returning customer!My thanks to Justin and Mattress Firm company for a truly delightful experience!
-
November 2023 by Liane Sobie
Justin was great to work with. No nonsense, just got the goods & helped us load up. So easy.,
-
November 2023 by Cheri N.
Greg was a great salesman and was ready to help us find the right bed for our needs!
-
September 2023 by Jeralyn Keeney
Anya was very helpful to us in choosing and also in helping us with the remote and it's features. Super helpful and we are so grateful. Justin was helpful too
-
September 2023 by Jayedon Gardner
I enjoyed visiting Mattress Firm today, Micheal was very helpful and made the experience very fast and easy !
-
September 2023 by Dawn Sackett
Gregory was AWESOME! He made the ordeal of picking the right mattress no ordeal at all. Very organized in explaining the pros/cons of each mattress.
-
September 2023 by Steve Curtis
Justin was very helpful and knowledgeable and had a no-pressure approach to ensuring we selected to right mattress. Great experience!
-
July 2023 by Jbubbles
My mom and I went in expecting to be disappointed in the selection and service, but we had the best experience shopping here. Rhonda was so helpful, knowledgeable and friendly! I didn't know anything about finding a proper mattress for my needs, I'm so glad she was there to give me the run down of what kind of firmness I needed. The mattress I was sold on helped with my hip pain in just the minute I was laying on it. If she wasn't there, I probably would have picked out something that only added to my joint issues. Thank you, Rhonda!
