I visited Land Rover at Grand Rapids for a required service and was very impressed by the Service Department, Dave is exceptional in explaining everything prior and during and even after the work was completed, the showroom was immaculate and great coffee, my defender was returned cleaned and I was on my way. 5 star treatment!
July 2024
The service team at Grand Rapids JLR is fantastic! Their communication was excellent during my service visit and they made the transaction easy! My vehicle was spotless when I picked it up and it felt like a white glove experience!
May 2024
Good communications, timely responses, and service that makes you feel valued