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August 2023 by Wyatt K
I'd been a user of LMCU since 2018.Stay away, they are lacking in integrity and honesty amongst other issues.I finally sold my home and got away from these absolute goons and their poorly operated circus.If you are reading this and are on the fence about using them for any function whatsoever, be it banking or property transactions. go somewhere else. this place does not deserve your business and will prove it to you almost immediately.do yourself a favor and avoid this place like the plague, you'd be better off banking with your mattress.
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July 2023 by Joshua Mullins
Used to bank with them years ago. All of a sudden they put a charge against my credit report for 170 dollars. No notice, no warning. No nothing. I never borrowed any money from them. Again, this has been several years since I even banked with them. Terrible customer service. Stay away from this credit union.
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September 2022 by Chelsea Sundberg
If I could give the LMCU Mortgage Center on Lake Dr SE in GR ZERO stars I would. The process to getting my loan approved has been a terrible experience. There has been awful communication between my loan officer, myself and my realtor. Everyone I’ve talked to at LMCU has been unresponsive and does not go above and beyond to help us, or ensure we’ll meet our closing date. They do not provide the best customer service as their company slogan says that they will. We were supposed to close August 10th and it’s September 1st and we still have not closed due to LMCU delays and lack of communication. If I could withdraw the loan, get the money back from LMCU for the application costs and not delay the process of getting our home, I would definitely not give LMCU my business and I would advise all others seeking a new loan, a bank account with a CU, etc do do the same - go elsewhere!
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July 2022 by Lydia F.
I opened an account here and instead of using the paperwork I signed, they used information from an account I had 15 years ago. Then they were mad at me because none of the information was correct. They didn't give me a card for my HSA and had the wrong last name on my account and contact information so old I had no idea what the phone number or email was
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June 2022 by Tori Dodds
The best place to get a mortgage!
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June 2021 by kjkastelz
LMCU gives top notch service, takes good care of their members and stays up to date with technology. Great place to bank.
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January 2021 by Bethany T
Trying to get a mortgage was horrible! I was pre-approved and it still took 76 days to close on a vacant piece of land. SEVENTY SIX DAYS! If the seller had agreed I would have applied for a different mortgage company in a heartbeat. It was was a stressful struggle the whole way. I wouldn't get any updates for weeks. When I realized it was because they weren't actually doing anything I had to be "that annoying customer" and email them constantly to get them to continue the process. They wouldn't even tell me what they needed from me. One email thread had 46 messages. Me and my real estate agent are convinced that they didn't actually want to sell me a mortgage. I'll be refinancing elsewhere asap.
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August 2020 by Devan Fort
Unscrupulous
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August 2020 by Blurae Gray
Helpful
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January 2019 by Scott B.
Very helpful cheerful and competent. This organization hires the best people.
