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October 2023 by Q
I had a iPhone 11 that was shattered and needed repairs. I was referred to this locally owned repair shop that’s nestled in the heart of Grand Rapids. I filled out the online form to find out how much my repairs would cost. The website was easy to navigate and made the process much more efficient. I had received very quick response to my questions and was happy with the quote that saved me some $$ compared to other places I called. The repairs were quick and my phone looked brand new and works great! Next repair will be a shattered iPad that my daughter will bring in. We found our tech fixit guy!
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October 2023 by River
There's a reason it has 5 stars :) the service was great!! Dude's a whizz, fixed two issues in about 15 minutes. He's very talented and down-to-earth, and the repairs were very reasonably priced.His wife wasn't there when I went, but I'm sure she's just as kind! Thank you so much for your help, Zakry!
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September 2023 by Maia Reynolds
Came here for a MacBook Air screen replacement. Zak's communication was great (speedy and helpful), and the place was easy to find. Compared to other shops, the price was very affordable! Got my screen fixed within a couple hours, and I picked it up the same day I dropped the device off. Highly recommend this place to anyone.
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July 2023 by Kathy Giang
Zakry is awesome!! I contacted him about my phone and within 24 hours he was able to order all the parts and get back to me. He even finished before the promised time so I can have my phone back before work! 100% would recommend this place for anyone looking to get their devices fix!For pricing, I contacted other places and they either don't carry the parts or they would quote me several hundred dollars more than Lake Effect. Overall, great service and fair prices!
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July 2023 by Emily Buettner
Zakry was amazing to work with, his communication skills and customer service skills were some of the best I've ever seen. :) I will be highly recommending Lake Effect Phone Repair to everyone I know going forward. Thank you Zakry for going above and beyond!
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July 2023 by Dale Miller
I dropped my Samsung s22 Ultra right onto a rock and broke the screen. I made an appointment and they got me in the next day and I had my phone back as good as new in about an hour. Top notch service, I highly recommend.
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June 2023 by Brenda Staat-Tomlinson
Zak is a true professional! He went above and beyond to ensure my daughter's phone worked perfectly. We will definitely be coming to Zak when we need new phones.
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June 2023 by joey R
Zakry is a miracle worker and stands by his work which is impressive most places brush u off . anything apple he is the first store i go and recommend Thank you Guys
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June 2023 by Richard S.
Contacted Zakry late Saturday afternoon via Yelp Project. He responded immediately and fully explained repair options with cost that were available within minutes. Drove to his location and walked out with a working iPhone within about 15 minutes of my arrival. Extremely fair price and excellent workmanship. Highly recommend Zakry to others after learning during my visit of all he has to offer. My next trip will be to replace my iPhone battery or service any of the other phones or iPads in our home.
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May 2023 by Jessica Hay
They saved me HUNDREDS of dollars that I would’ve had to spend at the Apple Store and had better customer service! They were able to fix my broken MacBook screen within 24 hours of contacting them. Fast, reliable, kind, and affordable. 10/10 recommend!!!
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May 2023 by Amelie Ferdais
Super happy with my experience! I called asking about the pricing to fix my phone back glass- he ordered the part and was very communicative. Once the part was there I brought it in when it was convenient, and it was ready within 2 hours. Overall, great pricing, communication, and customer service. Highly recommend!
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April 2023 by Elise Smithern
I cannot recommend Zak and Lake Effect Phone Repair enough! My dad always manages to break his phone at the most inconvenient times, and Zak has been a lifesaver. He is incredibly professional, knowledgeable, and efficient, and always completes repairs at a great price. We have had several repairs done by Zak, and each time, he has gone above and beyond to ensure that everything is working perfectly.Zak is truly the best in West Michigan when it comes to phone repairs. If you're ever in need of a reliable and skilled phone repair service, look no further than Lake Effect Phone Repair!
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April 2023 by Robert Woonacott
Our company was looking for a phone repair, and we have about 120 devices. I found Lake Effect on Google and gave Zak a call, his professional attitude was the first thing that caught my attention, and he was willing to help us out.Lake Effect by far is the best company in Grand Rapids and a very nice store that is comfortable to experience, with places to sit down while your devices are repaired sometimes on the spot.Lake Effect has a sorted of phones and tablets and even watches.Zak is very professional, and his attitude is amazing!Grapids Home Services is extremely happy with Lake Effect Phone Repair, and we are looking to years of service with them. Honestly the best Phone Repair in the Area. Thanks Zak!
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March 2023 by Peter L.
My iPhone 8 wasn’t charging through the port and battery was draining fast. Zakry cleaned out the port first to see if that fixed the issue and it did, could have just charged me $80 to fix since I didn’t know any better. Installed a new battery within 30 minutes for $29.99 and my phone works like it’s new. Saved me hundreds of dollars from upgrading. Super nice guy, would HIGHLY recommend.
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February 2023 by Haley Braun
Zakry fixed my iPhone screen very quickly and made the process super easy for me - he even added a free screen protector to my phone when I picked it up. Not only was the service great, but I also had an odd interaction with another customer when I came into the shop and he made me feel more comfortable. Would definitely recommend Lake Effect!
